Fraud Analyst at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Fraud Analyst

Job Identification: 319
Location: Head Office, Lagos

Job Description

• Ensure Block and/or  No Debit restrictions are placed on accounts upon receipt of fraud complaints
• Investigate and confirm unusual/suspicious inter and intra-bank transactions
• Liaise directly with NIBBS and InterSwitch to investigate fraudulent/unauthorized POS, Web, Mobile and ATM Cash transfers.
• Liaise directly with Branch Services Managers to further investigate accounts that benefitted or attempted to benefit from fraudulent/unauthorized transfers
• Liaise directly with the Fraud Desk units in other banks to block and/or place No Debit restrictions on accounts with regards to fraud matters and have the account frozen accordingly
• Liaise directly with Internal Audit Team/Other Banks for picking up of beneficiary of alleged fraudulent/unauthorized transfers by the Law Enforcement agents.
• Ensure hold instructions from NIBBS are honored with respect to fraud matters and granting NIBBS permissions to view details on logged transactions
• Manage and resolve inter and intra bank fraud issues
• Development of fraud rules to support the bank products and services
• Research into new fraud solutions that can support the bank business
• Receive customer’s instructions to block their accounts

Job Requirements
Education:

• Minimum Education: First Degree in any field.

Experience:

• Minimum experience: 3 years relevant experience

Application Closing Date
5th November, 2021 at 05:56 pm.