Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Lington and Bernie Consulting Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (8 Positions)

Danish Refugee Council (DRC) Job Recruitment (8 Positions)

Fiberone Broadband (FOB) Limited Job Recruitment (7 Positions)

Lead-Forte Gate College Job Recruitment (3 Positions)

Syntax Technology Job Recruitment (3 Positions)

Cen Global Services Limited Job Recruitment (7 Positions)

MSI Nigeria Reproductive Choices Job Recruitment (3 Positions)

Bridgemead Limited Job Recruitment (3 Positions)

Nigeria Sinotruck Limited Trainee & Exp. Job Recruitment (3 Positions)

Havana Group Graduate & Exp. Job Recruitment (3 Positions)

Canonical Nigeria Job Recruitment (6 Positions)

RSIN Group Job Recruitment (9 Positions)

Polaris Digitech Limited Job Recruitment (6 Positions)

Committed To Good (CTG) Job Recruitment (5 Positions)

Teal Harmony Nigeria Limited Job Recruitment (7 Positions)

Calibration and Non Destructive Services Limited Job Recruitment (3 Positions)

African Union (AU) Job Recruitment (17 Positions)

Pruvia Integrated Limited (PIL) Job Recruitment (18 Positions)

The Change Room Internship & Exp. Job Recruitment (6 Positions)

OPPO Nigeria Job Recruitment (3 Positions)

Duob Recruitment Job Recruitment (4 Positions)

Sun King (Formerly Greenlight Planet) Job Recruitment (9 Positions)

Uridium Technologies Limited Job Recruitment (9 Positions)

HTSF Global Nigeria Limited Job Recruitment (3 Positions)

Food Concepts Plc Job Recruitment (4 Positions)

Lisse Africa Job Recruitment (3 Positions)

Excel and Grace Consulting Job Recruitment (3 Positions)

Proforce Galaxies Limited Job Recruitment (5 Positions)

African Industries Group (AIG) Graduate Trainee & Exp. Job Recruitment (12 Positions)

Fortesoft Systems Limited-NIIT Job Recruitment (7 Positions)

Gomoney Job Recruitment (3 Positions)

Interswitch Group Job Recruitment (3 Positions)

BAT Computer Technologies Limited Job Recruitment (4 Positions)

PG Consulting Limited Job Recruitment (11 Positions)

Primovet Engineering Limited Job Recruitment (3 Positions)

Sunlight Resources Limited Job Recruitment (3 Positions)

Recore Limited Job Recruitment (4 Positions)

Brainshare Technologies & Services Nigeria Limited Job Recruitment (4 Positions)

Smash Technology Limited Job Recruitment (4 Positions)

Globalclique HR Job Recruitment (3 Positions)

Lacare Staffing Solutions Job Recruitment (4 Positions)

Unified Payments Job Recruitment (18 Positions)

General Electric (GE) Internship & Exp. Job Recruitment (3 Positions)

ETC Workforce Services Limited Job Recruitment (3 Positions)

Lily Hospitals Limited Job Recruitment (4 Positions)

Ivee Consulting Limited Job Recruitment (5 Positions)

Fibrehub Internetworking Services Limited Internship & Exp. Job Recruitment (6 Positions)

Redswitch Collections Job Recruitments (8 Postions)

Ama-Zuma Oil & Gas Nigeria Limited Job Recruitment (6 Positions)


User Operations Specialist (French-speaking) at Paystack Nigeria - Remote

Posted on Wed 27th Oct, 2021 - hotnigerianjobs.com --- (0 comments)


Paystack is a technology company solving payments problems for ambitious businesses. Paystack's mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.

We are recruiting to fill the position below:

Job Title: User Operations Specialist (French-speaking)

Location: Remote

About Role

  • As a User Operations Specialist at Paystack, you'll be a member of the Growth team, which means that you'll be part of a team that strives to empower thousands of business owners in Africa with both the knowledge and the courage they need to bring their ideas to life. If that feeling were a sound, it would sound like this.
  • We're looking for articulate people who're curious, empathetic, and kind, and who're looking to grow their career at a fast-growing tech startup that cares deeply about personal and professional development.
  • You'll work side by side with a tight-knit team of creative problem solvers who’ll value you, give you the opportunity to meet high expectations, and who’ll actively create a supportive, nurturing space within which to accelerate your career.
  • Our team is small but highly accomplished, so your voice will be heard and your ideas will make meaningful contributions to the business.
  • Paystack is one of the largest payments companies in Nigeria, with presence in Ghana, South Africa, Cote d'Ivoire and more countries coming soon.
  • So as a member of the team, you'll engage with literally thousands of businesses, learning a lot about different business models and industries, and about how money moves within the countries we operate and across the continent.
  • This is a remote-friendly, full-time role, reporting directly to the Customer Success Manager for User Operations (Engagements). The successful candidate will ideally be physically located within the GMT -3 to GMT +3 timezones. If you're based outside Nigeria, the role will require occasional travel to Lagos, Nigeria at least four times a year, when it's safer to travel.

We'll trust you to

  • Solve problems for Paystack merchants and our merchants' customers via email, phone, live chat, social media, and in person
  • Process routine merchant requests such as business activation requests.
  • Work with assigned Product Teams to deeply understand and improve some aspect of Paystack's suite of products
  • Update the self-serve Help Desk knowledge base so that merchant's can get answers quickly
  • Escalate transaction issues to and liaise with external partners such as banks for resolution
  • Support Key Account Managers to meet the needs of our largest merchants
  • Highlight ideas on how to improve the product and better serve businesses and their customers
  • Represent Paystack at self-hosted and external events

You'll thrive as a User Operations Specialist if you

  • Are an excellent writer and speaker of English, able to take complex ideas and explain them in plain, compelling language
  • Are an excellent writer and speaker of French, able to take complex ideas and explain them in plain, compelling language
  • Have an endless capacity for patience and calm, even when everyone around you is freaking out
  • Embody the principle of servant leadership: you have genuine empathy for business owners, and you’re happy to go the extra mile to help them succeed
  • Appreciate the importance of following up: either with members of the Paystack team on behalf of customers, or following up with customers to assure them that their issue is being worked on
  • Are interested in learning all you can about how to provide world-class customer support
  • Love to do the work to solve complex issues when the answers are not readily available

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Instructions (Read carefully)

  • Click the Apply Now button to go to the application form, and answer the application question.
  • In your cover letter, please take care to explain how your professional and personal experiences have set you up to thrive in this role. This is important. We find that while unsuccessful applicants tend to simply summarize their CV, successful applicants are able to clearly articulate how their background makes them uniquely suited for this role.

Note

  • Paystack is an equal opportunity employer and prohibits discrimination and harassment of any kind. We’re committed to providing employees with a work environment that is progressive and open-minded.
  • Our employment philosophy is to hire the best people and empower them to do the best work of their lives.
  • Employment decisions are based on business needs and individual merit without regard to race, color, religion, ethnicity, sexual orientation, nationality, marital status, gender or age. 

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *