Community Manager at Pruvia Integrated Limited

Pruvia Integrated Limited - We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. We offer a wide range of services. These services are delivered with skilled and experience guided by our core values and driven by our belief that impossibility is nothing.

We are recruiting to fill the position below:

Job Title: Community Manager

Location: Lagos

Job Brief

• We are looking for a digital-savvy Community Manager to take control of our online voice and build brand awareness and loyalty.

Responsibilities

• Set and implement social media and communication campaigns to align with marketing strategies.
• Create engaging content for all platforms, including blog pieces, articles, social media posts, newsletters, and videos.
• Respond to comments and customer queries in a timely manner.
• Monitor and report on feedback and online reviews.
• Analyze web traffic and relevant community metrics.
• Organize and participate in events to build community and boost brand awareness.
• Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
• Liaise with Development and Sales departments to stay updated on new products and features.
• Build relationships with customers, potential customers, industry professionals and journalists to ensure accurate brand representation.
• Stay up-to-date with digital technology trends.

Requirements

• BSc Degree / HND in English, Mass Communication, Marketing or a related field.
• 4-5 years Proven experience as a Community Manager (2 years experience in social media).
• Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter).
• Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
• Knowledge of Hootsuite or similar programs to manage online postings on different platforms.
• Ability to identify and track relevant community metrics (e.g. repeat attendance at events).
• Excellent Communication & Time Management skills.
• Hands on experience with social media management for brands.
• Ability to interpret website traffic and online customer engagement metrics.
• Knowledge of online marketing and marketing channels.
• Proficient in Google Analytics.
• Attention to detail and ability to multitask.

Application Closing Date
17th November, 2021.