Customer Service Representative at Outcess Solutions Nigeria Limited

Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Mainland (Opebi / Ikeja), Lagos
Employment Type: Full-time

Job Description

• Build customer interest in the service and product offered by the company.
• Educate customers on new and existing products on the network.
• Effective and professional Brand cross selling of company products & services.
• Deliver world-class customer service by cross-selling with vibrancy and personal confidence.
• Provide accurate product information and serve as a knowledgeable resource for customers.
• Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution.
• Follow through on commitments made to customers in the course of selling.

Qualifications

• Interested candidates should possess a B.A / B.Sc / HND / Experienced OND / NCE / B.TECH / B.ED, B.ENG / NCE qualification.
• 0 - 3 years of work experience.
• Candidate must have Completed NYSC very compulsory
• Candidate must reside within and around Opebi Ikeja Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin, Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo, Oregun
• Applicant must not be more than 34years
• Good Communication skill
• Computer Literate
• Fluent in the English Language.

Remuneration

• N40,000 - N45,000 monthly
• HMO

Application Closing Date
31st December, 2021.