Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Job Alert!
Enter your email below.

Delivered by FeedBurner














  
          Popular Jobs
Ojatee Consulting Graduate & Exp. Job Recruitment (5 Positions)

Eatwell Retail Job Recruitment (3 Positions)

MPG Partnering Job Recruitment (3 Positions)

PTK Consulting Limited Job Recruitment (4 Positions)

Ultimus Holdings Job Recruitments (4 Positions)

Raedial Farms Limited Trainee & Exp. Job Recruitment (3 Positions)

Hilton Worldwide Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company Job Recruitment (5 Positions)

EKO Criterion Consultancy Services Graduate and Exp. Job Recruitment (3 Positions)

Senior Legal Counsel - Compliance & HR at the Coca-Cola Hellenic Bottling Company

Buckler Ordnance System Limited Job Recruitment (9 Positions)

Nokia Nigeria Job Recruitment

AZA Finance Job Recruitment (3 Positions)

Ericsson Nigeria Graduate & Exp. Job Recruitment (3 Positions)

Premier Hub Innovation Center Job Recruitment (4 Positions)

Access Bank Plc Job Recruitment (3 Positions)

SB Telecoms & Devices Limited Job Recruitment (3 Positions)

Institute of Human Virology Nigeria (IHVN) Job Recruitment (8 Positions)

Abuja Clinics Job Recruitment (9 Positions)

Mosh Recruitment Solutions Job Recruitment (3 Positions)

Verus Consultants Job Recruitment (3 Positions)

Winock Solar Nigeria Limited Job Recruitment (4 Positions)

ACTED Nigeria Job Recruitment (7 Positions)

Uleval Technology Internship & Exp. Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (3 Positions)

Opass Limited Job Recruitment (5 Positions)

Tek Experts Job Recruitment (8 Positions)

CrispTV Job Recruitment (5 Positions)

Wellspring College Job Recruitment (7 Positions)

Access Bank Plc Recruitment for Network Engineer (CCIE)

Vincintoire Limited Job Recruitment (6 Positions)

CVM Career Company Internship, Trainee and Exp. Job Recruitment (5 Positions)

234Code Job Recruitment (3 Positions)

Rehabilitation Empowerment and Better Health Initiative (REBHI) Job Recruitment (5 Positions)

Hewlett Packard (HP) Recruitment for Digital Sales Graduate

Greenbay HMO Job Recruitment (3 Positions)

Search for Common Ground (SFCG) Internship Job Recruitment (3 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (11 Positions)

MTC Enterprise Development Limited HSE Leadership Development Programme (MHLDP) 2022

HR Aid Consults Job Recruitment (4 Positions)

Schneider Electric Recruitment for Projects & Service Buyer

Rush Homes & Gardens Job Requirement (3 Positions)

The Impeccable Skills Company Job Recruitment (12 Positions)

Daytona 247 People's Pharmacy and Supermarket Job Recruitment (3 Positions)

MEED Networks Limited Job Recruitment (3 Positions)

Asaba Specialist Hospital Job Recruitment (33 Positions)

Protege Management Job Recruitment (3 Positions)

Ekesons Parcel Services Limited Job Recruitment (10 Positions)

Elduke Ventures Job Recruitment (3 Positions)

Elduke Consulting Job Recruitment (3 Positions)


Technical Support Manager at CreditRegistry

Posted on Thu 28th Oct, 2021 - hotnigerianjobs.com --- (0 comments)


CR Services (Credit Bureau) Plc (“CreditRegistry”) is Nigeria’s pioneering and leading credit bureau operator and is trusted with Nigeria’s largest credit information database. Its subscribers include commercial banks, primary mortgage institutions, microfinance banks, finance houses, leasing companies, development finance institutions, telecommunication and other service providers.

We are recruiting to fill the position below:

Job Title: Technical Support Manager

Location: Lagos

Job Description
Internal Functions:
Technical:

  • Manage and grow a team to leverage best-practices into actionable and scalable solutions to meet corporate requirements, client needs and market demands
  • Ability to establish credibility with IT professionals and staff within the organization through thought leadership, technical expertise and successful solution implementation and service delivery
  • Lead employees to encourage maximum performance and dedication
  • Select and implement suitable technology applications to streamline all internal operations and help optimize strategic benefit
  • Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance as it regards local IT network infrastructure, security, and backup and recovery
  • Conduct due diligence reviews of technological equipment and software and recommend for approval
  • Establish strong relationships with technology partner and other IT providers
  • Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
  • Analyze the costs, value and risks of information technology to advise management and suggest actions
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Set and manage comprehensive goals for improved performance and accelerated growth

Operational:

  • Plan and monitor the day-to-day running of business to ensure smooth progress (i.e. IT, office management, asset management, risk management)
  • Serve as a key liaison between CreditRegistry and our technical partners, particularly CRUSA
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Evaluate performance by analyzing and interpreting data and metrics
  • Write and submit reports to the CEO in all matters of importance
  • Oversee operational activities (organizational structure, IT procurement and management of assets, etc.)
  • Monitor patterns of client complaints to proactively seek solutions and preempt conversations and solutions for customers
  • Based on customer feedback, facilitate the development of the bureau’s training curriculum to address challenges identified
  • Identify and define new process improvement opportunities, along with metrics for measuring process implementation and effectiveness. Monitor and effect changes to the defined metrics when necessary.
  • Work with subscribers/customers to provide sustainable solutions to their data needs
  • Liaise and work effectively with your peers across all departments and at all levels within and outside CreditRegistry, to ensure a collaborative approach.
  • Regularly analyse and profile data uploaded to the credit bureau based on the defined metrics.
  • Provide oversight to ensure that all data quality issues are identified, monitored and resolved within defined SLAs
  • Provide oversight and management related to the integration and management of bureau data (for example, review for accuracy in record merge, unmerge processes)
  • Provide oversight for the development and presentation of monthly data quality reports using charts, graphs and spread sheets for internal and external clients
  • Provide oversight for design solutions to enable customers and staff flag and resolve poor quality data
  • Recommend updates to the bureau’s data specifications document to ensure high quality data is maintained
  • Remove obstacles perceived and real, that may impact the ability for the PSG team to perform their work in supporting our subscribers
  • Manage relationships/agreements with external partners/vendors

External Functions:

  • Direct and organize IT-related projects.
  • Assess and document technical requirements aligning customer needs with our products & services.
  • Design service delivery methods that scale and improve customer experience considering strategy, training, implementation, support and expense management.
  • Oversee implementation projects for new and existing bureau solutions from concept to maintenance.
  • Design and present technology demonstrations both on-site and via webinars.
  • Represent company as needed in the industry (i.e. CBAN, conferences, regulatory examinations, etc.)
  • Ensure that the company runs with legality and conformity to established regulations (CBN, CAMA, SEC, etc.)
  • Develop and deliver presentations to clients to provide solutions and drive usage of company products.
  • Perform other duties as directed by the MD/Chief Executive Officer.

Requirement

  • Candidates should possess a Master's Degree in relevant fields with a minimum of 7 years experience.

Application Closing Date
30th November, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *