Service Fulfillment Engineer at IpNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Title: Service Fulfillment Engineer

Location: Lagos
Employment Type: Full-time

Job Description

• Efficiently work towards the improvement of the SLA s with customers by reducing the MTTR which also translates to improve service to customer

Educational Qualifications & Functional Skills

• Academic: B.Eng in Computer Engineering, B.Eng Electrical Electronics or any IT related degree. (2.2 / Upper Credit Minimum)
• Professional: CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional)

Work Experience:

• At least 2 years in telecommunications industry.

Functional Skills:

• Customer centric and stakeholders’ management.
• Good LAN/WAN network design and implementation skills.
• Ability to solve compl ex problems in the shortest available time using honed analytical skills
• Good interpersonal skills with customers, vendors and members of team.
• Design and analytical troubleshooting of LAN, WAN network and Internet data architecture with good knowledge of routing protocols (EIGRP, BGP, OSPF, RIP etc)
• Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).
• Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
• Understanding of the base station power supply (dc and ac) architecture and interconnectivity of relevant powerdevices/components.
• A hands on experience wit h the following is a must: IP Routing, MPLS, QOS, VPN , DMVPN
• Knowledge and experience with network security (IPSec Firewalls) is desirable
• A hand on experience with OSPF and BGP is desirable.
• Experience with Wireless Point to Point and Point to Multipoin t technologies is desirable
• Must be able to follow multiple simultaneous projects to completion with minimal supervision.
• Experience with leading inter departmental negotiations, consensus building to reach common technical solutions.
• Strong telecommunications transmission skills (both Optical and wireless) wireless), IP design skills, in depth knowledge of IP Network Troubleshooting.
• Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and externa l organizations.
• Hardworking and Tenacious.
• Performance driven.
• Sharp analytical and logical reasoning.
• Work effectively with own initiative and with minimal supervision and also as a part of a team.

Application Closing Date
14th November, 2021.