IT Support Officer at Nairametrics Financial Advocates Limited - EjiCareers

EjiCareers - Our client, Nairametrics Financial Advocates Limited, is a leading financial resource company based in Nigeria. We provide our clients (including visitors to our website) with up to date business, investing and financial information from Africa’s largest economy. We also have a consulting arm that provides bespoke financial management services to clients.

They are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Description

• Responsible for monitoring and maintaining the companies computer systems, installs and configures hardware and software, and solves technical problems. The IT support officer is accountable to the Digital team.

Responsibilities

• Keep and maintain website database in an orderly manner
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Planning and undertaking scheduled maintenance upgrades
• Setting up accounts for staff, ensuring that they know how to log in
• Solving password problems
• Talking to clients and website users to determine the nature of any problems they encounter
• Responding to breakdowns
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts
• Maintain the company’s mobile App and user interface
• Checking computer equipment for electrical safety
• Maintaining records of software licences
• Managing stocks of equipment, consumables and other supplies
• Perform hardware and software installations, configurations and updates as needed
• Create and maintain tips and tricks solutions for online database and web site
• Keep records of all subscriptions
• Resolve technical issues in a timely manner using available resources within the companies

Rrequirements

• B.Sc / HND / OND in Computer Science/IT/ Engineering or related field.
• Minimum of 2 years’ cognate experience.
• Knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting.
• Knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting will be an advantage.
• Ability to diagnose and troubleshoot basic technical issues.
• Excellent problem-solving and communication skills, good team player.
• Ability to provide step by step written and verbal technical help.
• Ability to prioritize work and deliver on giving tasks.
• Ability to multitask.

Salary and Benefits

• N120,000 - N150,000 monthly (Negotiable).
• Occasional remote working.

Application Closing Date
22nd November, 2021.