Team Member, Swift Messaging & Money Transfer Suites at Redtech

Redtech - We are dedicated to bridging the gap between African businesses and seamless customer experience. Our standardized solutions and APIs have strategically placed us as Africa’s first choice for payment and processing.

We are recruiting to fill the position below:

Job Title: Team Member, Swift Messaging & Money Transfer Suites

Location: Nigeria

Job Purpose

• Ensure prompt resolution of incidents and delivery of service requests relating to general applications (both financial & non-financial) across the enterprise; Implementation of various projects and applications support under
• General Applications suite of products.

Responsibilities

• Resolve all incidents and deliver all service requests relating to General Applications.
• Carry-out root cause analysis of all issues and incidents.
• Develop and implement a remediation plan for all issues and incidents.
• Testing and setup of new processes in line with business requirements.
• Provide end-users support for all general applications.
• Ensure 24/7 uptime of Core systems (SWIFT, RapidFlow, MoneyGram, Western Union etc.)
• Modify existing software to correct errors, allow it to adapt to new hardware or third-party applications, or to improve its performance
• Generate monthly incidence report based on user request/issues.
• Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

Requirements

• Minimum of First Degree in any discipline with relevant professional certification or first Degree in any IT or Engineering related discipline.
• 3 - 5 years experience.
• Relevant professional certifications and/or a second Degree are added advantages.

Application Closing Date
7th November, 2021.