Quality Improvement Officer at Jhpiego - 3 Openings

Jhpiego, an Affiliate of Johns Hopkins University, is a global leader in improving healthcare services for women and their families.

We are recruiting to fill the position below:

Job Title: Quality Improvement Officer

Locations: Abuja (1) and Lagos (2)
Reports to: RMNCH Advisor, MSD for Mothers RICOM3 Project

Background

• Jhpiego in collaboration with mDoc and the Health Strategy and Delivery Foundation (HSDF) as partners, is implementing an MSD for Mothers funded cooperative agreement called the RICOM3 Quality of Care (QoC) project.
• The project aims to offer unique and synergistic strengths to co-design and implement an innovative woman centered QoC model to achieve the project’s expected outputs.
• The goal is to contribute to reducing Maternal Morbidity and Mortality (MMM) by focusing on the indirect causes of MMM. The project is being implemented in two (2) states – FCT and Lagos.

Objectives of the Project

• The MSD for Mothers’ project is tasked with the key objectives of supporting women to reduce their risk of Maternal Morbidity and Mortality due to indirect causes (Hypertension, Diabetes, Anemia & Obesity) via an integrated women centered Quality of Care (QoC) model.
• This project aims to augment existing Maternal / Reproductive health (MH/RH) services platforms to deliver woman centered interventions for prevention, detection and treatment of indirect causes of Maternal Morbidity and Mortality across a woman’s reproductive life cycle.

Overview

• The Quality Improvement Officer will report to the RMNCH Advisor and should be able to facilitate a complex process of stakeholder decision making, prepare and present reports of work implemented at health facilities.
• The person will also be responsible for providing technical leadership in capacity building, clinical mentoring and supportive supervision in the technical area of quality of care for non-communicable diseases (Hypertension, Diabetes, Anemia and Obesity) along the pregnancy continuum.
• Key activities to be undertaken include the provision of technical assistance at the Federal and State ministries of Health, Federal Capital Territory Administration, State Primary Health Care Board, the Health Service Commission / Health Management Board and health facilities (GH, PHCs and private) to optimize existing platforms of quality of care for MH/NCD’s in the two implementing states (Lagos State and FCT).

Responsibilities

• Support the Program Director to implement and provide technical guidance on service and quality of care package for Non-Communicable Disease like Hypertension, gestational and chronic Diabetes Mellitus, Anemia and Obesity prevention, management and treatment that is sound, evidence-based and responsive to the needs of women of reproductive age (WRA).
• Provide on-site capacity building trainings (providers and training of trainers) at various touch points in health facilities as well as follow-up support, monthly data collection and reporting from all 20 selected health facilities in each state and clinical mentoring as necessary for QoC for NCDs around Hypertension, gestational and Chronic Diabetes Mellitus, Anemia and obesity prevention, management and treatment at supported health care facilities in both states.
• Support service/quality of care efforts, approaches and tools for selected public and private health care facilities in the two focus States.
• Support the implementation of the program’s monitoring and evaluation (M&E) framework and the MSD for Mothers metric definitions for the project and ensure the relevant data is collected and collated from selected health facilities.
• Lead the monthly collection of data from all touch points in the 20 facilities in each state to measure progress of the project.
• Collect information and develop success stories from the onsite capacity building and other activities being implemented in the 20 selected facilities in each state.
• Facilitate relevant meetings, workshops, or other events as per the work plan for smooth technical and clinical project management and coordination.
• Provide support to synthesize and document results and lessons from the onsite training program and mentoring of the QI teams in the supported facilities etc.
• Provide support to synthesize and document results and lessons from programs, including preparation of briefings and program reviews for presentation to leadership.
• Develop relevant IEC materials and guidelines for health care workers in the health facilities.
• Provide support and mentoring to Quality improvement teams established in the 20 facilities in each state.
• Participate at state level stakeholder meetings and technical working groups in relation to service/quality improvement of NCD/MH and related technical areas.
• Support the MSD for Mothers project team to review and/or manage and execute activities in support of completion of program activities with desired outcomes as per the respective program work plans.
• Establish and nurture the external partnerships that will contribute to the success of programs - Project Consortium partners (mDoC and HSDF), Ministry of Health State Primary Health Care Development Agency, LGAs/Area Councils and selected health facilities (public and private), etc.
• Contribute to quarterly reports and annual reports to the Donor.
• Support advocacy efforts and awareness creation of the project by being the link person to the focused states (Lagos State and the FCT).
• Travel within and outside the State to support project activity implementation and monitoring as and when needed.
• Perform other duties as assigned by the supervisor.

Management:

• Contribute to annual work planning, training plans and quarterly reports and other required technical reports.
• Contribute to timely, accurate and appropriate reporting of program activities and results.
• Ensure quality program implementation consistent with MOH Nigerian Guidelines, global best practices and Donor Nigerian Strategic Directions.
• Contribute to the evaluation of program progress against deliverables on a quarterly basis.
• Participate in program design, implementation, quality assurance and monitoring of work plan.
• Perform other duties as assigned by supervisor, which contribute to the achievement of program goals.

Required Qualifications

• The Quality Improvement Officer must be a proven leader in the field of MH/RH or NCD service and quality improvement with management experience in public health programs. Recognition by the MH/RH or NCD community in Nigeria is desirable.
• The Consultant must be intimately familiar with the MH/RH context in Nigeria and have in-country experience with Donor-funded programs.

Additional qualifications include:

• An experienced Midwife / Nurse or any other closely related health care professional; other related courses (e.g. MPH, MSC or other relevant degree) will be an advantage.
• Minimum 6 years of experience working in MH/RH or NCDs in Africa, preferably in Nigeria.
• Demonstrated expertise in working directly with host-country senior government officials and policymakers in MH/RH-NCD.
• Experience working with host-country partners, organizations, and institutions
• Strong skills in design, implementation and monitoring of program components; e.g. services, training, supportive supervision, clinical mentoring, advocacy and coordination.
• Demonstrated capacity to work with stakeholders and partners in developing technical materials and providing training to improve service delivery, advocacy and resource mobilization for expanding quality improvement of MH/RH-NCD services.
• Strong verbal, listening, writing, and intrapersonal skills essential for effective coordination among several institutions and staff involved in a broad range of activities.
• Must be fluent in English, (written and oral communication) and ability to communicate in Hausa or Yoruba language is desirable.
• Excellent in the use of computer Microsoft packages e.g. word, excel and PowerPoint.

Application Closing Date
17th November, 2021.