Customer Service Representative at Zenith Carex International Limited

Zenith Carex was incorporated on 1st November 2002 under the 1968 Companies Acts of the Federal Republic of Nigeria under registration RC 465 705. We have, in line with our vision, already taken a front line position in the air express industry in less than a decade since our commencement of operations. We have cut a niche as the air express company that can depend upon not only to keep with the terms of our services but more often to exceed customers’ expectations.

Zenith Carex international was established to offer unique air express mail and fright delivery services to our clients in new and innovative ways that would mark clear departure from existing methods.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Description

• Build positive and productive relationships with clients for business growth.
• Schedule regular meetings, discussions, teleconferences and visit client offices to strengthen the relationships.
• Understand client needs and customize existing business programs to meet their needs.
• Provide client support and handle client communications effectively.
• Manage and close client businesses to achieve profitability.
• Maintain existing clients and generate new clients to achieve revenue goals.
• Address client concerns promptly and professionally.
• Inform clients about company products, services and promotions.
• Discuss business contracts and cost with clients.
• Must have flare for sales.
• Ensure that client requests are handled timely and accurately.
• Develop new strategies to improve client satisfaction.
• Maintain up-to-date knowledge about company products and services.

Requirements

• HND, B.Sc / BA in Business Administration, Accounting or relevant field.
• Experience in accounting will be an advantage.
• Experience in Client Relationship/sales will be an advantage.
• Must have 3 - 5 years working experience as Customer care office/client relationship with tracking record.
• Must have sales experience.
• Female applicants preferable.
• Applicants must resides within Ikoyior its environs.

Salary
N70,000 monthly

Application Closing Date
16th November, 2021.