Head, Zonal Office (North West Region) at a Reputable Health Maintenance Organization - DCSL Corporate Services Limited

DCSL Corporate Services Limited - Our client, a reputable Health Maintenance Organization, is currently recruiting suitable candidates to fill the position below:

Job Title: Head, Zonal Office (North West Region)

Location: Kano

Job Description

• The Zonal Head will oversee the overall operations of the company in the North-Western region of the country.
• The successful candidate will be responsible for the marketing of Health Care Products and Services covering at least five states in the zone, as well as implementing the company's risk management policy, operational procedures, and guidelines.
• The Zonal Head will report directly to the Head, Business Sustainability & Marketing.

Responsibilities
In fulfilling his or her responsibilities, the successful Candidate will:

• Participate in the design of new products or of existing products with the right incentives to meet the needs of the covered population.
• Assist in the design and implementation of efficient system and procedures for membership registration/enrolment to ensure outreach service penetration in the zone.
• Implement marketing strategies that ensure service penetration, high volume utilization efficient collection of premium.
• Ensure availability and timely delivery of health care services at the right time and
• Implement enrolment marketing campaign, education program, and feedback mechanism to learn from customers the adequacy or otherwise of the services provided.
• Maintain accurate and UP to date database on sales by product, area of coverage, type. of customer, claims, etc. for planning and continuous service improvement purposes.
• Establish strong customer/member focus that will ensure efficient service delivery and customer satisfaction.
• Implement risk management strategies aimed at continuous realignment or rebalancing of price and costs to maintain the profitability of health care plans.

Requirements

• A Bachelor’s Degree in Marketing or related field
• Minimum of seven (7) years’ experience in sales or marketing, with at least five (5) years’ preferably with an accredited (HMO) .
• Excellent customer relationship skills.
• Good communication/presentation skills (both oral and written)
• Candidate should not be more than 50 years of age.
• Ability to speak Hausa is mandatory.

Application Closing Date
30th November, 2021.