Team Lead, Relationship Management at Smash Group

Smash Group is a combination of almost a decade of visionary leadership, hard work and dedication from many experienced and committed men and women, aligned in the purpose-driven goal to make our world better through initiative means.

Today, we are proud to be heavily invested in major sectors of the country’s economy through our subsidiaries which are essential to the Nigerian market. Our subsidiaries include SmashInvest, SmashProperty, SmashLogistics, SmashCredit, SmashRides, SmashTransport and SmashFood.

We are recruiting to fill the position below:

Job Title: Team Lead, Relationship Management

Location: Lagos
Job type: Full time

Job Description

• The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and leading the team to create strategic recommendations based on this understanding.

Responsibilities

• Plan and perform group and individual training sessions with investment employees.
• Foster team communication to ensure investment-related accountabilities completion daily.
• Handle external and internal seminars.
• Plan and perform group and individual training sessions with investment employees.
• Project and meet the company set targets both financial and performance
• Develop and handle client meetings to review current accounts and close sales with licensed bankers.
• Work on clients’ investment needs and problems and delegate tasks daily.
• Maintain relationships and develop referrals from the current client base post-appointment.
• Manage self and team sales planning to foster sales and attain financial results.
• Manage financial products knowledge through coursework, periodicals, and self-study.
• Draft internal reports for tracking sales.
• Introduce and prioritize client needs on all our investment platforms.
• Make sales calls to qualified individuals.
• File and maintain client documents.
• Gather, organize and prepare marketing material and manage periodic mailings.
• Prospect and contact qualified individuals, understand their financial needs, gauge their level of investment interest, schedule appointments, or send marketing material.
• Process sales orders – speak to investors to gather personal, financial information and prepare all necessary investment documents.
• Manage clients and provide timely responses to their questions and requests.
• Comply with Company policies, procedures, and compliance rules and regulations.

Requirements

• 3-6 years of client relationship experience
• Ability to manage multiple projects and clients
• Strong communication and interpersonal skills
• Must be flexible, detailed oriented, highly organized, and professional with the ability to multi-task and work under pressure.
• Ability to travel out of State for property site visits or client appointments.

Application Closisng Date
7th December, 2021.

How to Apply
Interested and qualified candidates should send their CV to: careers@smash.com.ng using the Job Title and Location as the subject of the email.