Head, Hospitality at Owens & Xley Consults

Owens and Xley is a Small Business Advisory and Consulting Company in Lagos, Nigeria. Our services include of Small Business Startup and Set up, Business Plan preparation, Business Process Design and Business Strategy Formulation.

We know the role good planning plays in any business and its associated costs; and the initial capital challenges faced by a small business which is why we have developed solutions which ensure that small business owners have access to technical skills but at a fraction of the cost.

We are recruiting to fill the position below:

Job Title: Head, Hospitality

Location: Lagos
Employment Type: Full-time

Job Summary

• In this role, you will be responsible for the smooth running of all projects, pitches and accounts under the hospitality unit of the company.
• You will oversee the operations of all hospitality account managers and ensure that they perform in line with the company’s expectations.

Responsibilities

• Measure effectiveness and efficiency of operational processes both internally and externally and find new ways to improve processes
• Develop and implement growth strategies
• Act as a liaison between company and client for quality assurance
• Provide mentoring to all employees, including management
• Motivate employees to meet or surpass organizational goals and targets
• Oversee daily operations and make adjustments as necessary
• Present new ideas and cash flow strategies to the Business Development Manager
• Direct pitches, presentations and projects to meet company and client goals
• Promote communication between colleagues for the benefit of information flow and to curb any problems that arise
• Perform other duties as assigned.

Requirements

• BSc / BA in Business Administration or relevant fields
• MSc / MBA is a plus.

Technical Skills:

• Demonstrate competency in strategic planning and business development
• Understanding of data analysis and performance/operation metrics of the entertainment industry
• Excellent decision-making
• Strategic thinking
• Leadership
• Interpersonal and ethical conduct skills.

Soft Skills:

• Superb written and verbal communication skills
• Strong people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High degree of accuracy and attention to detail
• Must be able to manage time and people efficiently
• Able to work under pressure
• Must be emotionally intelligent
• Ability to be discreet and professional
• Must have flair for providing quality service.

Salary

• N200,000 - N250,000 Monthly.

Application Closing Date
27th December, 2021.