Information Technology Assistant (Power Platform Developer) at Save the Children Nigeria

Save the Children is the leading independent organization for children in need, with programs in over 120 countries. We save children’s lives. We fight for their rights. We help them fulfil their potential. Save the Children is working in Nigeria because one in five children in Nigeria dies before their fifth birthday. About 40% of children miss out on school and have to work to survive while nearly 2 million children have lost one or both parents to an AIDS-related disease.

We are recruiting to fill the position below:

Job Title: Information Technology Assistant (Power Platform Developer)

Ref No: 210007IW
Location: Abuja
Team: Nigeria Country Office    
Employee Status: Permanent
Location: Abuja with frequent travel to other SCI offices in Nigeria.
Grade: 5
Post Type: National

Child Safeguarding

• All staff of Save the Children, Nigeria agree to abide by and promote the corporate Child Protection Policy (CPP) and to bring to the attention of the responsible manager as indicated in the Nigeria office CPP reporting procedures, any violation of the policy involving SC staff or staff of partner agencies. Failure to do so will be viewed as a serious disciplinary offence.

Role Purpose

• As a Power Platform Developer, you will be responsible for developing applications using Microsoft Power Platform components, such as Power Apps, Power Automate and Power Virtual Agents, among others. These solutions allow you to address optimisation scenarios within the organization..

Scope of Role:

• Reports to: IT Manager
• Staff directly reporting to this post: None Budget responsibility: None

Key Areas of Accountability
The Information Technology Assistant shall be accountable on the following key areas in Abuja, Kogi and Kaduna field offices of Save the Children International program in Nigeria:

App Development:

• Developing Apps using Power Platform
• Supporting the development team
• Applying Power Apps including an in-depth understanding of customisation, configuration, integration, and extensibility, as well as boundaries and constraints
• Assisting in collecting and identifying functional requirements
• Raising the causes of bugs or potential issues of the product are skills that we hope you have and we will also help you develop
• Being adept at leveraging new approaches to solutions for system design and functionality
• Addressing and remediating security vulnerability findings in PowerApps
• Work directly with clients to support various projects and solutions.
• Responsible for developing PowerApps model and canvas driven apps
• Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise.
• Installation and configuration of data gateways.
• Development of Azure logic apps and functions and Power BI development.
• Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365.
• Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.
• Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement.

Incident Management:

• Providing first level on IT helpdesk support in assigned field offices
• Communicating any service disruptions to users, opportunities and other relevant policies
• Carry out any other tasks required by the line manager

Security and Backup:

• Keep the network and all computer systems safe, secure and virus-free.
• Report any alleged or suspected misuse of IT systems/equipment, lapses of security and major violations of organizational standards to the in-country IT representative.
• Ensure proper backup of all staff information, files and folders.
• Other – 1st Level IT Support, Data Analysis experience using Microsoft Power BI, security experience

Working Contacts:

• Internal SCI Staff in Abuja, Kogi and Kaduna field offices, Nigeria IT team
• ExternalIT Contractors and Service providers as managed by the in-country IT representative

Skills and Behaviours (our Values in Practice) Accountability

• Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
• Values diversity, sees it as a source of competitive strength

Skills & Experience
Essential:

• Level of Education – Degree in IT and related IT certifications.
• Developing Apps using Power Platform
• Supporting the IT team
• Applying Power Apps including an in-depth understanding of customisation, configuration, integration, and extensibility, as well as boundaries and constraints
• Assisting in collecting and identifying functional requirements
• Raising the causes of bugs or potential issues of the product are skills that we hope you have and we will also help you develop
• Being adept at leveraging new approaches to solutions for system design and functionality
• Addressing and remediating security vulnerability findings in PowerApps
• Work directly with clients to support various projects and solutions.
• Responsible for developing PowerApps model and canvas driven apps
• Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise.
• Installation and configuration of data gateways.
• Development of Azure logic apps and functions and Power BI development.
• Provide architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365.
• Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.
• Identify areas and processes where Microsoft 365, Office 365, and SharePoint can be better leveraged and facilitate process improvement.
• The successful candidate will have excellent communication, organisational skills, including the ability to manage several tasks simultaneously; have strong interpersonal and networking skills and the ability to work with a diverse range of people.
• Communication & Interpersonal Skill Level - Excellent
• Language Requirements – English – Excellent,
• Level of IT Expertise Required – Excellent

Prior Experience Expectations:

• Desired Number of Years Prior Experience in a Similar Role – 2
• Experience in Server and Active Directory Management and Power platform development
• Experience in a relatively insecure field based environment
• 1+ year of experience with Office 365 development utilizing PowerApps, Flow, and Power BI, Teams and SharePoint Online.

Application Closing Date
6th December, 2021.