Performance & Learning Manager at Afriglobal Medicare Limited (AML)

Afriglobal Medicare Limited (AML) is a leading, state-of-the-art, diagnostic firm providing comprehensive, accurate and reliable testing with quick turn-around time and innovative solutions, with special attention to patient care. We are a highly skilled and motivated team, committed to improving healthcare in Africa through quality and affordable diagnostics. Our core services include Radiology, Pathology, Cardiology and Wellness.

We are recruiting to fill the position below:

Job Title: Performance & Learning Manager

Location: Ikeja, Lagos
Employment Type: Full-time
Job Grade: Manager
Department/Group: Human Resource
Reporting to: Head, Human Resources

Job Purpose

• The Manager Performance and Learning drives business performance by delivering a consistent and transparent performance management process across AML regions, a structured learning and development program, and other workforce initiatives to ensure fulfillment of AML’s business objectives.

Key Responsibilities
Performance Management:

• Work closely with the Head of HR to develop and implement the performance management framework and scorecard for AML
• Manage the performance management cycle
• Pro-actively lead activities around performance planning and evaluation
• Design relevant performance metrics, leverage technology and provide data-driven analytics on performance across locations and departments to support management decisions
• Manage new employee probation assessments

Learning & Development:

• Design and implement a learning and development framework for AML, ensuring continuous upskilling of the workforce for the delivery of organization objectives
• Work closely with the Head, Human Resources to instill in AML a culture of learning (evident in knowledge share, continuous feedback, and individual development, amongst others)
• Develop a competency framework to guide learning and development, recruitment, performance management and other workforce initiatives
• Develop relevant learning programs/a learning academy for all AML workforce categories including career starters, new managers, function heads, and core operations teams, ensuring the delivery of a high-performing workforce and best-in-class client experience across all AML operations
• Conduct structured training and development needs assessments, develop annual learning and development plans, ensure evaluation of all completed trainings and measure return on investments to organization
• Manage new employee orientation program
• Prepare periodic up-to-date reports on all learning and development activities for management insight, and regulatory compliance (e.g. ITF)
• Develop/ensure availability of relevant training materials for all AML L&D programs
• Manage relationship with various parties - training vendors, in-house faculty, management and employees, to ensure effective delivery of all learning and development programs and initiatives

Other Organization Development Initiatives:

• Support management in the design and development of relevant talent management programs, succession planning and career management frameworks, aligned with business objectives
• Work closely with management and other HR team members to develop tools and programs to drive leadership development, talent pipelining, culture and change management
• Perform other duties as may be required from time to time

Qualifications and Education Requirements

• First Degree in Social Sciences or other relevant field
• Master's Degree an added advantage
• HR Certification, e.g. SHRM or CIPD
• 6 - 9 years relevant work experience including organization development, performance management, business strategy, consulting and learning and development (Industry experience is an added advantage)

Preferred Skills:

• Conversant with performance management models, systems and tools
• Experience in conceptualizing new approaches and innovation in the area of performance management, learning & development and talent management
• Adept with a variety of multimedia training platforms and methods
• Experience in curriculum design, training vendor assessment, facilitation, training analysis and reporting
• Excellent verbal and written communication skills and strong presentation skills
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

Travel Required:

• Office based, with occasional visits to field locations

Application Closing Date
27th December, 2021.