Front Desk Officer at International Energy Services Limited (IESL)

International Energy Services Limited (IESL), established in 1990, is a specialist, multidisciplinary, energy services company that provides integrated, client-focused and cost-effective services in the oil and gas industry.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Calabar, Cross River
Employment Type: Full-time

Job Description

• Welcome, register guests / clients and attend to them in a prompt and timely manner.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Ensures clients/guests arrival to scheduled meetings.
• Receive incoming communique and forward to their relevant departments.
• Provide information to the public by answering, admitting procedure, regulation, and service inquiries, referring inquiries.
• Follow up on scheduled meetings and inform the necessary attendees.
• Ensure all persons required to be in the office are present on time.
• Comprehensive report sent at the end of the shift including logging all incidents that happen within the unit and its environs.
• Reply electronic mail and sort all paper mails accordingly.
• Organize courier deliveries.
• Handle all customer related issues with proper guidance from Management
• Perform other duties as directed by management.

Job Requirements

• Candidates must possess a Bachelor’s Degree.
• Must have minimum 4 years work experience in customer service, front desk management or administrative roles.
• Must be confident and polite.
• Leadership skills with the ability to set and prioritize goals.
• Excellent communication, interpersonal and presentation skills.
• Exceptional problem-solving and observational skills.
• Proficient in MS Office suite / Working knowledge of IT.
• Must be resident in Calabar.

Application Closing Date
Not Specified.