Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Owlman PRS Job Recruitment (5 Positions)

Sundry Foods Limited Trainee & Exp. Job Recruitment (4 Positions)

LifeBank Job Recruitment (10 Positions)

The Advancement Place Job Recruitment (4 Positions)

Lopterra Services Limited Trainee & Exp. Job Recruitment (6 Positions)

Lifemate Nigeria Limited Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (8 Positions)

Watu Credit Limited Job Recruitment (4 Positions)

Westfield Consulting Limited Job Recruitment (3 Positions)

Bethel Mind Recruits Job Recruitment (3 Positions)

TGI Distri Limited (a TGI Group Company) Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (3 Positions)

BethelMindRecruits Job Recruitment (3 Positions)

Pharma Ethics Limited Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (6 Positions)

mDoc Healthcare Job Recruitment (8 Positions)

Search for Common Ground (SFCG) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company (HBC) International Leadership Trainee Program 2024

Elizade University Job Recruitment (20 Positions)

SPIE Oil & Gas Services Job Recruitment (8 Positions)

Hilton Worldwide Job Recruitment (3 Positions)

Paras Energy Job Recruitment (8 Positions)

Plan International Job Recruitment (13 Positions)

Association for Reproductive and Family Health (ARFH) Job Recruitment (3 Positions)

OnePyramid Consulting Limited Job Recruitment (3 Position)

Ohan Corporate Services Job Recruitment (4 Positions)

New Private Medical Diagnostic Centre Job Recruitment (5 Positions)

Zojatech Limited Graduate & Exp. Job Recruitment (6 Positions)

Beacongate Limited Job Recruitment (5 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (7 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (9 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (4 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (9 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (7 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Goldplates Feast House Job Recruitment (4 Positions)

Prestigious Consulting Group Job Recruitment (4 Positions)


Field Assistant (Toll-free Line Handlers) (CRFM) at the International Organization for Migration (IOM) - 2 Openings

Posted on Thu 02nd Dec, 2021 - hotnigerianjobs.com --- (0 comments)


The International Organization for Migration (IOM) - Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

We are recruiting to fill the position below:

Job Title: Field Assistant (Toll-free Line Handlers) (CRFM)

SVN No.: CFCV2021.90
Location: Maiduguri, Borno
IOM Classification: UG
Type of Appointment: Special Short Term (SST) 6 Months
Estimated Start Date: As soon as possible
Slot: 2 Openings

Context

  • Working under the overall supervision of the MHPSS / protection Manager and the direct supervision of the National MEAL Officer (MHPSS / Protection), and closely coordinating with the protection, CT, and MHPSS officers.
  • The successful candidates’ primary role will be to handle the Complaint Response Mechanism (CRFM) via toll-free line using Hausa, Kanuri, and Fulani within affected communities of the North East and ensure all segments of the community have access to the mechanism, ensuring systematic receipt, processing, and response to community feedback and complaints in within the affected communities.
  • In addition, the successful candidates will also be in charge of managing referrals and systematic follow-ups.

Core Functions / Responsibilities

  • Support in raising awareness in the community about the toll-free line and the CFRM Mechanism.
  • Available to receive and manage the complaints or feedback via the toll-free line using local languages like Hausa, Kanuri, and Fulani
  • Support in following up on complaints and provision of information; and conducting awareness sessions around FAQ and topics raised by the community.
  • Support in providing the beneficiaries with the relevant information or refer them to the appropriate service provider, actors depending on the nature of the complaint.
  • During Awareness-raising campaigns, promote all segments of the community, including the most vulnerable, to access the mechanism and ensure their voices are heard and complaints referred.
  • Ensure confidentiality in the management of the information and complaint and feedback database
  • Share analysis and report of the complaints/feedback received and actions taken
  • Listen respectfully to individuals’ feedback, requests for information, assistance, or complaints.
  • Enter and track all complaints and feedback received and ensure proper documentation of data in the the designated system and keep up to date records in order to generate regular analysis reports;
  • Maintain clear follow up tracking procedures for each case following the IOM CRFM Standard Operating Procedures (SoPs), under the supervision of the MEAL officer
  • Refer cases to the different actors depending on the nature of the complaint in coordination with the MEAL Officer.
  • Refer Protection, CT, GBV cases to the Protection, CT officers /or the MHPSS programme manager respecting the beneficiary’s confidentiality.
  • Ensure beneficiary’s consent is taken for referrals; Perform such other duties as may be assigned.

Required Qualifications and Experience

  • University Degree in Social Sciences, Business Administration and Humanitarian Studies, or a related field from an accredited academic institution with 2 years of relevant experience or High School Diploma in the above fields with 4 years of relevant working experience with specific focus in professional work experience in the humanitarian field
  • Open and positive attitude.
  • Genuine care and respect for needs of others, practically vulnerable populations with strong belief in empowering marginalized and disenfranchised people.
  • High integrity and willingness to conduct herhimself transparently and open to scrutiny.
  • Demonstrated ability to maintain integrity and confidentiality in performing responsibilities assigned.

Languages:

  • Fluency in English and working knowledge the local language.

Required Competencies:
The incumbent is expected to demonstrate the following values and competencies:

Values:

  • Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Core Competencies – behavioural indicators level 1:

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

  • Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
  • This is a national position and only candidates residing in the country of the duty station within commuting distance will be considered.
  • Appointment will be subject to certification that the candidate is medically fit for appointment.

Application Closing Date
Tuesday, 14th December, 2021.

How to Apply
Interested and qualified candidates are invited to submit their applications via email to: [email protected]
And
Click here to apply online

Note

  • In order for the applications to be considered valid, IOM only accepts applications with a Cover Letter not more than one page specifying the motivation for application, addressed to "Human Resources, International Organization for Migration (IOM)" and with a subject line "CFCV2021.90 Maiduguri, Nigeria. Field Assistant (Toll – free line Handlers) MHPSS/Protection UG".
  • All applications should include a functional email address, mobile numbers, and detailed curriculum vitae (CV).
  • Only shortlisted candidates will be contacted. Failure to use the above CFCV in your email subject will result to disqualification.

  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *