Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Latest Graduate & Management Trainee Job Recruitment in Nigeria - HNJobs (Weekly Recap)

ipNX Nigeria Limited Job Recruitment (20 Positions)

Nigerian Red Cross Society (NRCS) Job Recruitment (18 Positions)

Latest Oil & Gas Job Opportunities in Nigeria - HNJ Exclusive

Committed To Good (CTG) Job Recruitment (4 Positions)

HNJobs (Recap): Federal / State Government Job Opportunities - HNJ Exclusive

DP World Job Recruitment (4 Positions)

Latest Entry-level & Internship Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Head of Account at Maybrands Nigeria Limited

Reliable Steel & Plastic Industry Limited Graduate Trainee & Exp. Job Recruitment (5 Positions)

Owlman PRS Job Recruitment (5 Positions)

Sundry Foods Limited Trainee & Exp. Job Recruitment (4 Positions)

LifeBank Job Recruitment (10 Positions)

The Advancement Place Job Recruitment (4 Positions)

Lopterra Services Limited Trainee & Exp. Job Recruitment (9 Positions)

Lifemate Nigeria Limited Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (8 Positions)

Watu Credit Limited Job Recruitment (4 Positions)

Westfield Consulting Limited Job Recruitment (3 Positions)

Bethel Mind Recruits Job Recruitment (3 Positions)

TGI Distri Limited (a TGI Group Company) Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (3 Positions)

BethelMindRecruits Job Recruitment (3 Positions)

Pharma Ethics Limited Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (6 Positions)

mDoc Healthcare Job Recruitment (8 Positions)

Search for Common Ground (SFCG) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company (HBC) International Leadership Trainee Program 2024

Elizade University Job Recruitment (20 Positions)

SPIE Oil & Gas Services Job Recruitment (8 Positions)

Hilton Worldwide Job Recruitment (3 Positions)

Paras Energy Job Recruitment (8 Positions)

Plan International Job Recruitment (13 Positions)

Association for Reproductive and Family Health (ARFH) Job Recruitment (3 Positions)

OnePyramid Consulting Limited Job Recruitment (3 Position)

Ohan Corporate Services Job Recruitment (4 Positions)

New Private Medical Diagnostic Centre Job Recruitment (5 Positions)

Zojatech Limited Graduate & Exp. Job Recruitment (6 Positions)

Beacongate Limited Job Recruitment (7 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (7 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (9 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (4 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)


Information Technology Infrastructure Library (ITIL) Service Manager at Growth in Value Alliance (GVA) Partners Limited

Posted on Thu 02nd Dec, 2021 - hotnigerianjobs.com --- (0 comments)


Growth in Value Alliance (GVA) Partners Limited - Our client is recruiting to fill the position below:

Job Title: Information Technology Infrastructure Library (ITIL) Service Manager

Location: Lagos

Overview
The Information Technology Infrastructure Library (ITIL) Service Manager will work on:

  • Integrating IT Release management activities into the overall project and demand management plan.
  • Driving faster adoption, greater ultimate utilization and higher proficiency on the Releases impacting the business.

Responsibilities

  • Innovative approaches to the analysis of information and generation of useful information from it.
  • The Service Management Manager will also be a critical resource in the duty roster, not only to help identify and implement improvements in the Incident Response process, but act as a a duty manager and on-call at times based on a defined schedule to support service disruptions and degradation.
  • As the Service Management Manager, the individual will be responsible for ensuring the current ITIL processes are properly implemented by working with existing process owners to provide guidance and insight into process expectations and provide constructive and actionable feedback.
  • Identify improvement areas in the project delivery cycle and implement lessons learnt following project closure
  • Ensure adherence to and alignment with change management process
  • Conduct post implementation reviews for all products and services, maintaining an updated tracker for all identified issues while ensuring prompt resolution within agreed SLAs
  • Evaluate, prioritize multiple clients’ needs internal and external of the business.
  • Keep abreast of business process changes and communicate these to all stakeholders
  • Uses and applies service management and ITIL principles, theories, and concepts to manage and provide solutions to more complex and multi-dimensional problems.
  • Well-versed with working with outsourced service desk and application support teams to leverage and develop processes to continuously identify opportunities to drive processes to L1 and L2 support activities
  • Ability to manage and coordinate day-to-day service management operations and work closely with various stakeholders to ensure issues are addressed in timely fashion & in accordance to user expectations.

Job Requirements

  • First Degree in any relevant degree
  • Practitioner Certificate in ITIL – IT Service Transition or equivalent certification (MUST)
  • Banking Service Management experience
  • Minimum of 3 years’ experience in area of specialization with experience working with people.

Experience:

  • Candidate must have experience in service transitioning, solution delivery, capacity management and release management
  • Candidate should have experience in moving software into production
  • Experience in a medium organization
  • Experience IT Service Support and Delivery Experience
  • Experience in governance of enterprise information systems
  • Project management Experience
  • Experience working with a range of service
  • Provides Understanding of service delivery and service support environments.

Application Closing Date
15th December, 2021.

How to Apply
Interested and qualified candidates should send their CV in MS Word format to: [email protected] and [email protected] using the Job Title as the subject of the mail.


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *