Operations Officer at a Microfinance Bank - Peridot Forte Solutions Consulting

Peridot Forte Solutions Consulting - Our client, a Microfinance Bank, is recruiting suitable candidates to join their team in the position below:

Job Title: Operations Officer

Location: Lagos

Responsibilities

• Greets all customers promptly and shows a genuine interest in meeting their needs
• Provides the highest level of customer service in a positive, courteous and enthusiastic manner to customers
• Maintains a strong working knowledge of the Bank’s services
• Examines money to detect and remove counterfeit
• Ensuring all operating and security and safe working procedures are always followed
• Ensure all necessary postings and paperwork are completed accurately to provide audit trails
• Bundles, wraps and seals counted money. Separates mutilated and worn bills.
• Use various cash management systems to ensure accurate counting
• Look for any differences or discrepancies in notes and document that are received, and raise unresolved issues with supervisor
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports.

Requirements

• 1-2 years relevant experience
• Attention to details.

Application Closing Date
30th December, 2021.