SQL Database / Software Support Engineer at Klinserv

Klinserv Nigeria, a Facilities Management Company, is currently recruiting suitably qualified candidates to fill the position below:

Job Title: SQL Database / Software Support Engineer-ABUJA

Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Manage SQL Server databases
• Configure and maintain database servers and processes
• Monitor system's health and performance
• Ensure high levels of performance, availability, sustainability and security
• Analyze, solve, and correct issues in real time
• Provide suggestions for solutions
• Refine and automate regular processes, track issues, and document changes
• Perform scheduled maintenance and support release deployment activities
• Monitoring system performance and identifying problems that arise.
• Reply to inbound requests from CAFM users
• Resolve cases and support CAFM Software Support Analysts.
• Engage in Knowledge Management process by creating and using materials. ON CAFM software
• Guide clients to use self-help resources.
• Offer direct customer service and technical support to CAFM usersthrough phone, email and in-person.
• Manage Product Help Desk and capture user interactions.
• Training CAFM users
• Develop course materials and educate in classroom setting.
• Create application training manuals and classroom training materials.
• Support new personnel in software, programs and operational instructions.

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 5 years work experience.

Salary
N100,000 Monthly.

Application Closing Date
13th January, 2022.