Customer Care Representative at AGC Limited

AGC Limited - The company is duly registered under the laws of the Federal Republic of Nigeria. The company was organised principally to achieve the following purpose: Engaging in the recruitment and training of personnel; To ensure maximum client satisfaction by recruiting and providing suitable personnel for employment.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Adeola Odeku - Victoria Island, Lagos
Employment Type: Full-time

Duties

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our services inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Candidates should possess a B.Sc, HND, OND with at least 1 year of experience.
• Candidate must be a Female and at least 30 years of age.

Basic Salary

• N60,000 monthly aside commission and other allowances such as Instant HMO benefits, Pension Incentive, Overtime payments, Holiday Overtime Allowances, 13th Month Salary.

Application Closing Date
10th January, 2022.