Klasha makes it easy for African consumers to shop online. We build technology that allows African consumers to easily access the goods they want on the continent. We enable payments online in local African currencies and can handle the last-mile logistics for our retail partners too. Statistically, Africa is the future, so we believe consumers on the continent should have the same frictionless access to the global e-commerce economy as consumers in the West.
Klasha was founded in Lagos, Nigeria in 2018 and is backed by Techstars, Ginco Investments and a group of notable angel investors. Klasha is run by 20-somethings from five nationalities that speak six different languages between them. Klasha has offices in Johannesburg, South Africa and Lagos, Nigeria.
We are recruiting to fill the position of:
Job Title: Vice President of Products
Location: Lagos
About the Role
This is a company-critical role where you will provide leadership to the product team, your focus will be on delivering the products, experiences, and programs that will transform our business.
To succeed, you will use customer insights, market data, and competitive information to form a view of how the needs of this segment are evolving and steer our product investments to deliver best in class solutions for today and tomorrow.
In this role you will drive a multi-year vision, define product strategy and roadmap as well as build a world-class team.
We are looking for someone that brings together deep passion and experience for providing a high quality customer experience with the ability to think critically about current processes and systems.
Responsibilities
Lead, manage and mentor a team of product managers, and related personnel
Product planning and assignment of tasks and deliverables
Product lifecycle management from concept to launch of the product(s) across all products/product lines
Assess and monitor product development sprints and enhancement opportunities
Develop budgets, forecasts, and metrics
Own the product strategy and roadmap, while communicating with C-level staff, and other stakeholders
Lead product managers to assess product mix and contribute to determining marketing strategy
Monitor strategic marketing plans for each product or product line
Define pricing and competitive positioning for each product
Drive innovative ideas, solutions and products through leadership and decisive action
Build incredible processes to deliver products that satisfy the needs of customers
Become the key product evangelist and participate in press activities, conferences, discussions with thought leaders and market analysts.
Qualifications & Experience
6+ years experience in product development, including 4+ years leading product management teams, working with SaaS applications/Internet/software products
Demonstrated understanding of core product management, product development, and marketing processes/methodologies such as market needs analysis, competitive analysis, product planning, marketing programs, sales programs, branding, pricing, etc
3+ years experience managing a business unit P&L that involves personnel related revenue and costs
Demonstrated experience as a “whole business” thinker, including being involved in decisions trading off top and bottom line and thinking through acquisition to retention
Fluency in SaaS economics, connecting financial outcomes with SaaS metrics
Demonstrated experience working at the intersection of Growth, Marketing, and Product Management would be a plus
Strong track record of technical product delivery with measurable results
Demonstrated experience as a “builder” within an Agile environment.
You Should Apply If You Have:
The ability to intuitively translate big picture goals to micro use cases and have a strong focus on solving core problems to deliver simple solutions
Customer-centric orientation with excellent ability to develop insights from a broad range of data and observations, translating them into meaningful product experiences
Demonstrated experience in using data driven hypothesis-based validation method for experimentation and decision making of product roadmaps and strategies
Proven experience leading or driving a significant company initiative that required shared buy-in and execution across a large set of teams
Excellent team leadership, prioritization, communication and collaboration skills, with a high level of attention to detail, and ability to work closely with executives, engineering, design, business planning, marketing, and customer service.
Key Competencies:
Self-starter and results oriented, able to work under minimal guidance
A resourceful problem solver, striving to answer questions before they are asked, one who proactively thinks outside of the box
Ability to work in a complex, diverse, and fast paced environment
Focus on key business goals and executing on plans with constrained resources
Experimentation approach and data driven: make progress through iterations
Business strategy and results orientation, competence in running a P&L
Collaboration and influencing
Ownership and accountability for products we build.
Benefits
Our people are the heart of the business, so we prioritize welfare and offer a wide range of competitive benefits including but not limited to:
All the latest technology you need to do your role
Private health insurance
Calm membership
Free lunch in the office
Budget for French language classes
One-time home office set-up allowance
Hybrid; remote + office hours and flexible working conditions
Access to Klasha Sessions development training courses
Diesel and fuel allowance for remote working
Work-from-anywhere weeks; Work from anywhere for three weeks in a year