The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, emergency food security, and water, sanitation and hygiene sectors.
We are recruiting to fill the position below:
Job Title: ICLA Team Leader
Job Identification: 4150 Location: Mubi, Adamawa
Job Category: Information, Counselling and Legal Assistance
Job Schedule: Full time
Job Description
All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability.
These attitudes and beliefs shall guide our actions and relationships.
Role and Responsibilities
The Information Counselling and Legal Assistance (ICLA) Team Leader is responsible for overseeing direct field implementation of ICLA activities in Adamawa State, in line with NRC policies, guidelines and strategy.
Generic Responsibilities
Adhere to NRC policies, guidance and procedures
Oversee the provision of ICLA services in Adamawa State according to strategy, proposals, budgets and plans
Supervise ICLA team in Mubi and ensure their capacity building and transfer of key skills
Responsible contact person for all field and direct implementation activities in the area of operation
Ensure that services target beneficiaries most in need, and explore and assess new and better ways to assist
Contribute to protection needs and trends identification and ensure adequate ICLA response
Liaise and collaborate with relevant local authorities and key external stakeholders
Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and ICLA Project Manager.
Ensure that all protection-related detected cases are referred to the concerned referral focal point and to the related Protection Coordinator
Specific Responsibilities
Provide oversight for the ICLA response in Mubi where ICLA operates.
Manage, supervise and support ICLA teams through capacity-building activities and on-the-job training
Develop, implement and oversee the activities implementation work plan in line with ICLA objectives
Ensure standardization of activities according to the ICLA policy and handbook
Supervise and support capacity-building activities for frontline workers and key actors
Ensure the implementation of the safe identification reporting and referral system
Monitor and follow-up on the quality of the services provided
Conduct regular field visits and spot checks to ICLA field activities
Operationalize and mainstream technical inputs from the ICLA PM, ICLA Coordinator and Officers
Contribute to the oversight of officers
Assess new locations for ICLA outreach activities
Contribute to developing SOPs, checklists and relevant ICLA tools
Oversee data management, ICLA database and documentation related to ICLA services
Conduct regular field visits, spot checks and follow up of activities
Coordinate externally with relevant stakeholders, host and refugee community, local authorities, humanitarian actors and local organizations
Provide regular progress reports about the activities implemented
Promote and share ideas for technical improvement
Contribute to context analysis, protection needs and trends identification
Critical Interfaces:
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:
ICLA National Team
Protection Coordinator
NRC support unit
NRC Programmes
Relevant external stakeholders, host and refugee community, local authorities, humanitarian actors and local organizations
Education
Bachelor’s Degree level Education in Law.
Generic Professional Competencies for this position:
Minimum 3 years of relevant experience within the field of expertise
Technical specific knowledge from the humanitarian sector
Previous experience from working in complex and volatile contexts
Experience in working independently in a results-oriented multi-tasking and multi-cultural environment
Experience in managing staff
Excellent command in Microsoft Applications
Documented technical competencies related to the position’s responsibilities
Documented results related to the position’s responsibilities
Fluency in English, both written and verbal
Fluency in Hausa
Competencies:
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
Professional Competencies:
These are skills, knowledge and experience that are important for effective performance.
Context Related Skills, Knowledge and Experience:
Knowledge of the context in Nigeria
Experience with start-up activities
Experience in coordination of Housing Land and Property and Civil Documentation activities
Political and cultural awareness and experience of working where insecurity is a major issue
Proven skills in report writing
Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods
Handling insecure environments
Political and cultural awareness
Behavioural Competencies:
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Planning and delivering results
Working with people
Communicating with impact and respect
Analysing
Handling insecure environments
Perfromance Management:
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
The Job Description
The Work and Professional Development Plan
The Mid-term / End-of-trial Period Performance Review Template
The End-term Performance Review Template
The NRC Competency Framework.
Application Closing Date
1st January, 2021 by 06:00 AM.