Retail TAC Technician at ipNX Nigeria Limited

ipNX Nigeria Limited is one of Nigeria’s fastest growing Information and Communications Technology companies. In our business, we connect everything - people, information, and services. We are specialized in network connectivity, and delivery of internet, telephony, television as well as cloud-based software application services to corporate and residential customers.

We are recruiting to fill the position below:

Job Title: Retail TAC Technician

Location: Lagos
Department: Engineering 
Status: Outsourced role
Work Schedule: 8:00 am - 9:00 pm

Academic Qualification

• B.Eng in Computer Engineering, Electrical Electronics or any IT related Degree. (2.2 / Upper Credit Minimum) 
• CCNA (Cisco Certified Network Associate); CCNP (Cisco Certified Network Professional) 
• M.Sc involving Engineering, Sciences, Mathematics or similar fields 
• Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE 

Work Experience:

• 3 years of experience with Fiber to the Home  (FTTH) infrastructure, and experience in  construction on new outside and inside plant  (OSP/ISP) fiber infrastructure. 
• Experience presenting technical concepts to a  general audience. 
• Basic experience with basic configurations of  enterprise or carrier grade networking equipment  such as routers, switches, firewalls, encoders,  optics, and Dense Wavelength Division 
• Multiplexing(DWDM) 
• Experience in technical consulting and customer  handling. 
• Proven experience in data analytics, statistical  methods and models. 
• Knowledge of Nigerian and  global Information Technology Industry especially Telecommunications.

 Functional Skills:

• Customer centric and stakeholders management 
• Good LAN/WAN network design and implementation skills.
• Analytical skills 
• Good interpersonal skills.
• Design and analytical troubleshooting of LAN, WAN network and Internet-data architecture with  good knowledge of routing protocols (EIGRP, OSPF, RIP etc) 
• Good knowledge of installation and configuration of core network devices and its relevant  integration to the network (LAN, MAN & WAN) 
• Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to.
• Ability to confidently communicate.
• Extensive technical knowledge deploying and managing network and infrastructure environment.  
• Knowledge of network hardware configuration and management, including routers, firewalls,  switches etc. 
• Quick-witted with new emerging technologies, methodologies and  solutions in the cloud / IT technology space.
• Pre-Sales & Post-Sales Management 
• Project management skills.

Other Requirements:

• Customer Focus.
• Tech savvy.
• Action orientation.
• Drive results.
• Cultivate Innovation.
• Ability to optimize work processes. 
• Resilience.
• Self-Development. 
• Quick-witted.
• Ensures Accountability.
• Develops Talent.
• Drives Engagement. 
• Drives Vision & Purpose. 
• Excellent Decision Quality.

Application Closing Date
30th January, 2022.