Operations Manager at Topmode Technology Limited

Topmode Technology, a Ride Hailing company in Nigeria, is recruiting suitable candidates to fill the position below:

Job Title: Operations Manager

Location: Lagos
Employment Type: Full-time

Job Overview

• We are looking for a skilled Operations Manager to plan, direct and coordinate all business operations for our Administrative Department.

Job Responsibilities
As an Operations Manager, your responsibilities include

• Develop strategic decisions
• Communicate with a team of managers
• Develop and implement operational policies
• Assist the Human Resources department
• Promote a strong company culture
• If you think you are qualified for the Operations Manager job, then do apply now. We would love to meet you.

Responsibilities

• Enhance operational frameworks, procedures and best practices.
• Contribute to the accomplishment of the company's strategic and operational objectives.
• Analyze financial information and utilize them to enhance profit.
• Perform quality controls and screen KPIs.
• Train, direct and appraise along with the Human resource department.
• Manage staff levels, hours, wages, contract labor to revenues.
• Coordinate with the management team to set or implement new procedures and policies.
• Establish pricing and contracts.
• Ensure proper maintenance.
• Serve as primary liaison with utilities and local government agencies such as police, fire, etc.
• Supervise accounts payable and accounts receivable departments.
• Monitor day to day activities to maximize productivity, efficiency, and profits for the organization as a whole.
• Work smoothly with the Board of Directors to determine values and missions.
• Build alliances with other organizations.

Requirements

• Bachelor’s Degree in Business Administration, or relevant field.
• Proven 3+ years of work experience as an Operations Manager or a similar role in the Administrative department.
• Strong knowledge of business practices and financial reporting.
• Ability to handle customer’s complaints effectively.
• Excellent working knowledge of management business software programs.
• Ability to run a safe, injury or accident-free workplace.
• Ability to manage time effectively.
• Good problem-solving skills.
• Good oral and written communication skills.
• Detail-oriented individual.
• Exceptional customer service skills.
• Ability to work in a team as well as individually as and when required.
• Good presentation skills.
• Ability to handle multiple tasks at a time as per the requirement.
• A keen eye to detail.

Application Closing Date
18th January, 2022.