Hotel House Keeper at De Castle Hotel & Resort

De Castle Resort is a fresh contemporary luxury 4-star hotel located in G.R.A, Enugu. It’s just a stone’s throw from Polo shopping mall and less than a 10-minute drive from Akanu Ibiam International Airport. It also offers all the comfort and convenience needed by business and leisure travelers in a luxury hotel, hotel, boasts free Wi-Fi, and guests are assured excellent services.

We are recruiting to fill the position below:

Job Title: Hotel House Keeper

Location: Enugu
Employment Type: Full-time

Responsibilities

• Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
• Organize work schedule from the room status list, arrivals and departures
• Distribute linen, towels and room supplies using wheeled carts or by hand
• Restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
• Replace dirty linens with clean items
• Inspect and turn mattresses regularly
• Store all dirty laundry in line with company policy
• Monitor guest laundry bags
• Replace laundry bags and slips
• Check all appliances in rooms are in working order
• Realign furniture and amenities according to prescribed layout
• Respond to guest queries and requests
• Respond to calls for housekeeping problems such as spills, broken glasses
• Deliver any requested housekeeping items to guest rooms
• Remove room service items
• Organize and restock cart at the end of the shift
• Ensure confidentiality and security of guest rooms
• Follow all company safety and security procedures
• Report any maintenance issues or safety hazards
• Observe and report damage of hotel property.

Knowledge and Experience

• High School Diploma or equivalent preferred
• Knowledge of cleaning and sanitation products, techniques and methods
• Knowledge of cleaning sensitive materials
• Working knowledge of operating cleaning equipment
• Physical stamina and mobility including ability to reach, kneel and bend
• Ability to lift, push and pull required load (usually about 30lbs).

Key Competencies:

• Attention to detail
• Customer focus
• Reliability
• Listening skills
• Adaptability
• Planning and organizing
• Team work
• Integrity
• Honesty
• High energy levels.

Salary
N25,000 monthly.

Application Closing Date
18th January, 2022.