Dispatch Rider at Dreams Placement Hub

Dreams Placement Hub - We connect employers with the best candidates for the job.

We are recruiting to fill the position below:

Job Title: Dispatch Rider

Location: Ajao Estate, Lagos
Employment Type: Full-time

Responsibilities

• Communicate with Management as needed to maximize efficiencies and resolve issues;
• Oversee improvement in customer satisfaction and dispatch satisfaction;
• Provide subordinate coaching and assistance when required;
• Maintain professional appearance and demeanor;
• Recommend promotions;
• Fill in as a Dispatcher when required;
• Interviews applicants; Handles employee grievances and complaints;
• Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees;
• Ensure overall compliance with various office policies such as: uniforms, use of electronic devices, phone compliance, meal breaks and attendance;
• Manages and coordinates technical workforce job completion;
• Monitor specific charts and daily graphs to ensure that all service calls are being managed and completed in a timely manner;
• Obtain daily service disruptions in Excel Workbook;
• Liaise with area managers to coordinate transport and distribution schedules with their current and anticipated demand for goods and materials;
• Accurately trace lost or delayed shipments;
• Monitor dispatcher routes to manage on-time performance.

Job Requirements

• Candidates should possess an OND qualification.
• 1 - 3 years work experience.

Application Closing Date
13th January, 2022.