Store Supervisor at a Leading Fashion Company - NACK

NACK - Our client, a leading Fashion company in Nigeria, seeks to recruit a competent and well experienced individual to fill the position below:

Job Title: Store Supervisor

Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Description
This is not limited to the following:

• The Port Harcourt Store Supervisor is expected to demonstrate leadership, analytical, excellent customer service and effective communication skills.

The following will be measured outcomes for the Port Harcourt Store Supervisor.

• Selling of Company Products in the store and online.
• Achieve sales and other targets given by your team lead/supervisor within time frame
• Carry out stocking and re-stocking of merchandize in the store.
• Informing the Head of sales about sales performance.
• Preparing and sending daily sales report to your supervisor.
• Managing the store social media channels.
• Manage after sales customer relationship.
• Growing and expanding company customer base
• Collecting data, creating comprehensive reports.
• Maintain accurate records of all pricing, sales and activity of the store.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
• Ensure the store is clean and neat at all times.
• Up-sell, cross-sell, and deep sell all our products to customers.
• Wear a friendly and accommodating look that entices potential customers to make a buying decision.
• Handling customer questions, complaints, and recommendations.
• Escalating complex customers complaints or issues to your team lead/supervisor to handle.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Develop and maintain sales records of sales meetings, sales calls, new sales, closed sales, follow-up activities, etc

Qualification / Experience

• Candidates should possess a Bachelor's Degree, HND qualification
• Equivalent experience in related field acceptable as well
• 2-4 years experience
• Must be an intermediate level user of Microsoft office suite {Word, Excel and PowerPoint}
• Must have passion for his/her Job
• Good Telephone skill
• Must live within Job location.

Application Closing Date
27th January, 2022.