Presales Engineer - Network and Collaboration Solution at an ICT Consultancy Firm - The Impeccable Skills Company

The Impeccable Skills Company - Our client, an ICT Consultancy Firm, seeks to recruit suitable candidates to fill the position below:

Job Title: Presales Engineer - Network and Collaboration Solution

Job Code: 042 / LOS-LEKKI / DNIL 22
Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Description

• The Presales Engineer - Security Solution will be responsible, amongst other things, for managing the lifecycle of the company's network’s national and regional network infrastructures, and for ensuring customers connect to the network in a way that both exploits the network to meet their requirements, whilst adhering to complex network design principles and restrictions.
• The pre-sales engineer will work in the Infrastructure division and will support Jisc sales teams in designing network connectivity solutions for current and potential customers.

Purpose and Scope

• The pre-sales engineer will be responsible for designing connectivity solutions for existing and potential customers, will have knowledge of the company network’s regional and national infrastructures, and will have experience of supporting sales functions in a technical environment.
• The role requires extensive knowledge of network topologies and technologies and demands the ability to develop and maintain strong working relationships with internal and external stakeholders at all levels.

Key Accountabilities and Role Outputs
Responsibilities will include but will not be restricted to:

• Act as the senior connectivity design lead for all sales opportunities.
• Provide trusted technical advice and recommendations to customers and colleagues alike.
• Influence, persuade and negotiate with senior stakeholders in member and customer organizations
• Engage directly with sales and account teams to support pre-sales activities.
• Develop excellent working relationships with partner organizations to ensure effective collaboration in responding to customer needs.
• Act as the lead technical adviser to project teams, colleagues, and customers providing specialist technical expertise of the highest level
• Work closely with senior network engineers to design complex connectivity solutions.
• Monitor sales activities in conjunction with network development and operational standards to ensure customer solutions are sympathetic to current network design principles and restrictions.
• Liaise with colleagues across the company to help ensure solution design activities are documented and tracked as required.
• Contribute to the development and deployment of new technologies within the company, drawing on technical developments in own field to meet emerging customer requirements.
• Maintain and develop the required technical knowledge by attending relevant meetings, workshops and events.
• Support the development of the company’s quality processes and procedures.
• Represent the group at relevant meetings, conferences, and working parties as required.

Qualifications

• A good general standard of education.
• CCNP.

Experience:

• At least 5 years relevant work experience.
• Significant experience in a senior pre-sales support role in a technical environment
• Significant experience in network design, development, and implementation
• Experience of working in a distributed team

Knowledge:

• A very thorough understanding of IP and optical network operations and network infrastructure design principles
• A good appreciation of the environment in which the company operates and the issues that this brings
• A good understanding of sales methods and processes
• A high level of literacy in IT personal productivity systems such as email, electronic diaries, and relevant analytical tools
• Thorough understanding of the company and partner organizations’ products and services

Skills:

• Self-motivated, and able to work under pressure and to tight deadlines
• Ability to work independently within a fast-evolving technical environment
• Strong influencing and negotiation skills
• Strong analysis and problem-solving skills
• Flexible in approach and able to adapt to new situations and issues
• Good organizational, communication,
• Ability to provide authoritative technical advice while supporting the sales function
• Customer-focused, with a strong track record in placing customer needs at the heart of decision making presentational and interpersonal skills - with the capability to communicate concisely and effectively equally well with fellow engineers, non-technical colleagues and customers alike, including senior management.

Key contacts:

• Commercial sales team
• Account managers
• Core architecture team
• Network service managers.

Application Closing Date
20th January, 2022.