Front Office Manager at Radisson Hotel Group

Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radisson.

Radisson Hotels’ highest priority is the health, safety & security of our guests, employees and business partners worldwide.

We are recruiting to fill the position below:

Job Title: Front Office Manager

Location: Abeokuta, Ogun
Schedule: Full Time

Description

• Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Park Inn by Radisson, we’re looking for fun people just like you!
• At the Park Inn by Radisson, we are one team and make memorable moments for our guests.
• Our fun Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, friendly and empowered team.
• A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

Key Responsibilities

• Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation.
• Overseas and participates in the prompt and courteous check in and check out of guests
• Utilises leadership skills and motivation to maximise team member productivity and satisfaction.
• People developer/exporter.

Requirements

• Minimum of 4 years of experience .
• Proficient in all Front Office and Guest Relations procedures to be a resource when needed.
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team - member management.
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards.
• Clear thinker with excellent communication abilities.
• Strong working knowledge of Opera Property Management System.

Salary
To be discussed.

Application Closing Date
22nd January, 2022.