Sales Development Representative at Klasha

Klasha makes it easy for African consumers to shop online. We build technology that allows African consumers to easily access the goods they want on the continent. We enable payments online in local African currencies and can handle the last-mile logistics for our retail partners too. Statistically, Africa is the future, so we believe consumers on the continent should have the same frictionless access to the global e-commerce economy as consumers in the West.

Klasha was founded in Lagos, Nigeria in 2018 and is backed by Techstars, Ginco Investments and a group of notable angel investors. Klasha is run by 20-somethings from five nationalities that speak six different languages between them. Klasha has offices in Johannesburg, South Africa and Lagos, Nigeria.

We are recruiting to fill the position of:

Job Title: Sales Development Representative

Location: Lagos

About the Role

• The ultimate aim of a sales development representative is to expand a company's customer base.
• You will generate leads, solicit new potential customers, and connect these customers with the right salesperson.
• We are looking for a friendly, well-spoken sales development representative to assist our company in expanding our customer base.

Responsibilities
What you will be doing:

• Conduct market research to identify selling possibilities and evaluate customer needs
• Create potential customer’s lists in the UK, US, Middle East and Asia
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Identify prospect's needs and suggest appropriate products/services
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and sales executives
• Report to sales manager with weekly, monthly, and quarterly results
• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
• Collaborating with sales executives to ensure the company's goals and targets are met.

Qualifications & Experience
You should apply if you:

• Have a Bachelor's Degree in Sales, Marketing or Business related fields
• Have 2-3 years of sales experience, with a history of exceeding lead targets
• Have strong communication skills via phone and email and customer service skills.
• Have proven creative problem-solving approach, time management and strong analytical skills
• Have a strong desire and ability to move up within a sales organization
• Have the ability to focus on Market research and create leads
• Having successful completion of coursework in sales techniques, marketing, and communication may be advantageous.
• Have computer literacy skills.

Key Competencies
For successful performance in this role, the candidate must possess:

• Strong communication and presentation skills
• The ability to influence and negotiate with others
• Commercial awareness
• Customer service skills
• Self-motivation
• Resilience
• Ability to think creatively and strategically.

Benefits

• Our people are the heart of the business, so we prioritize welfare and offer a wide range of competitive benefits including but not limited to:
• All the latest technology you need to do your role including a laptop and accessories
• Competitive salary
• Fast and expanding career progression
• Private health insurance
• Free lunch in the office
• Budget for French language classes
• One-time home office set-up allowance
• Hybrid; remote + office hours and flexible working conditions
• Access to Klasha Sessions development training courses
• Diesel and fuel allowance for remote working
• Work-from-anywhere weeks: Work from anywhere for three weeks in a year
• Paid birthday day off
• Team building events
• Bank holidays swap
• Access to mental health wellness services
• Paid parental leave
• Paid time off.

Application Closing Date
Not Specified.