Klasha makes it easy for African consumers to shop online. We build technology that allows African consumers to easily access the goods they want on the continent. We enable payments online in local African currencies and can handle the last-mile logistics for our retail partners too. Statistically, Africa is the future, so we believe consumers on the continent should have the same frictionless access to the global e-commerce economy as consumers in the West.
Klasha was founded in Lagos, Nigeria in 2018 and is backed by Techstars, Ginco Investments and a group of notable angel investors. Klasha is run by 20-somethings from five nationalities that speak six different languages between them. Klasha has offices in Johannesburg, South Africa and Lagos, Nigeria.
We are recruiting to fill the position of:
Job Title: Product Manager
Location: Lagos
About the Role
Klasha is in search of a qualified product manager who will be responsible for the product planning and execution throughout the product life cycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
The product manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.
Responsibilities
Define the product strategy and roadmap
Work with external third parties to assess partnerships and licensing opportunities
Be an expert with respect to the competition
Develop the core positioning and messaging for the product
Perform product demos to customers
Develop sales tools and collateral pricing to meet revenue and profitability goals
Propose an overall budget to ensure success
Brief press and analysts and go on press tours
Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Create buy-in for the product vision both internally and with key external partners
Develop product pricing and positioning strategies
Translate product strategy into detailed requirements and prototypes
Scope and prioritize activities based on business and customer impact
Work closely with engineering teams to deliver with quick time-to-market and optimal resources
Drive product launches including working with the public relations team, executives, and other product management team members
Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
Act as a product evangelist to build awareness and understanding
Represent the company by visiting customers to solicit feedback on company products and services
Requirements
Bachelor's Degree in any Business related course, Computer Science, Engineering or equivalent preferred
Minimum of 4 years relevant experience in the fintech or similar industry
Solid technical background with understanding and/or hands-on experience in software development and web technologies
Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
Excellent communication and leadership skills
Organizational and time-management skills
Key Competencies
For successful performance in this role, the candidate must demonstrate:
Good communication skills
Technical expertise
Business skills
Research skills
Analytical skills
Interpersonal skills
Delegation skills
Strategic thinking
Prioritization skills.
Benefits
Our people are the heart of the business, so we prioritize welfare and offer a wide range of competitive benefits including but not limited to:
All the latest technology you need to do your role.
Private health insurance.
Calm membership.
Free lunch in the office.
Budget for French language classes.
One-time home office set-up allowance.
Hybrid; remote + office hours and flexible working conditions.
Access to Klasha Sessions development training courses.
Diesel and fuel allowance for remote working.
Work-from-anywhere weeks; Work from anywhere for three weeks in a year.