Senior Key Account Manager - On-Demand Services at Jumia Nigeria

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

We are recruiting to fill the position below:

Job Title: Senior Key Account Manager - On-Demand Services

Location: Lagos
Job Type: Full-time
Department: Commercial

Job Objective

• As Key Account Manager, you will be accountable for the most important of Jumia KPIs: growth and profitability.
• You will focus on managing c-levels end-to-end relationships for our top brands and vendors.
• From the very essence of commercial, to operations or even co-organization of Jumia key commercial events, your scope will provide you with all levers to drive your categories toward the right direction.

Main Responsibilities

• Act as a representative of Jumia to Key Accounts
• Leveraging prospecting skills and relationships to build partnerships with our top brands and vendors
• Drive expansion of existing clients & generate new business with prospect chains
• Managing contract negotiations to establish strong working relationships with restaurant partners, including sustainable economics for both parties
• Play the role of an advocate of the Jumia Food managerial decisions to the vendor
• Ensuring pricing competitiveness, assortment, and stock availability of vendors in the category.
• On-boarding 100% of account’s products & anticipating sourcing through brand product tools
• Driving growth by ensuring we have the right products at the right prices
• Organizing key commercial training and performance steering sessions with vendors
• Collaborate with your accounts on key commercial events such as Black Friday, Jumia Anniversary, etc.
• Execute tasks based on tools, processes and performance based on reporting and campaigns
• Ensuring your accounts are matching key operational KPIs.

Requirements

• Bachelor's Degree in Business, or any related field
• Minimum of 4 years either in FMCG, tier 1 retail groups, top banking & consulting companies
• Strong commercial skills & analytical skills
• Great capacity to handle high stake negotiations
• Resistant to stress, structured and organized
• Good with tools (excel & PPT, Salesforce.com would be a plus)
• Strong interpersonal skills: Convince the people and your team that you are making the right decisions
• Great ability to work in a fast paced and competitive environment
• Flawless English communication.

What we Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online