Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are recruiting to fill the position below:
Job Title: Head of Contract Management, MMEA
Req ID: 653942 Location: Lagos, Nigeria
About This Opportunity
The Head of Contract Management reports to the MMEA Head of Commercial Management and is a member of the MMEA Commercial Management Leadership Team.
In MMEA, the Contract Managers are close to the Customer Units & Global Customer Unit’s and the Head of Contract Management will lead a complex organization with operations for multiple customers, motivate change and inspire and support an experienced Team to achieve “world-class” results in Contract Management.
What You Will Do
Be responsible to implement and drive the contract management strategy in Market Area Middle East & Africa
Support the contract management team working across Market Area Middle East & Africa: Contract management leads the contract planning, amendment, and management in both the pre and post-signing phases to ensure that contracts are up to date, reflect the current business being conducted, move towards the wanted position with the customer, and manage the contract lifecycle management process
Champion the global contract digitalization project in Market Area Middle East & Africa
Relationship management: establish and maintain a quality relationship with various partners and key stakeholders both internally and externally
Support with complex negotiations within Market Area Middle East & Africa, and advise the contract management team as required on contract matters
Align with the KAMs on contract pipeline and be responsible for people dimensioning
Define performance and aspirational metrics for the contract management team
Provide the planning, status reporting and corrective action for all contract negotiations and contract improvement plans, and log and track contract deviation approvals
Champion the E2E Contract Management in Market Area Middle East & Africa
Ensure the quality of the contract is aligned with statutory, policy and best practice thereby achieving continuous improvement by working with Legal Counsel
Keep up to date with contract management advancement
Drive the competence development plan for contract managers in Market Area Middle East & Africa.
You Will Bring
University Degree in Law, Engineering, or Business Administration preferred.
Minimum of 10 years of experience in contract management with leading role and commercial / sales operations working directly with customers.
Sound knowledge and understanding of the telecommunications and IT industry in the region and of Ericsson's operational process.
Experience of driving large complex change programs.
WorldCC Certification advantage.
You should also have:
Technical competence, experience, and strong networks within the Ericsson organization.
Hands-on knowledge and experience in contract management.
Risk management competence and knowledge of CCLM.
Strong negotiation skills
Analytical, quantitative and problem-solving skills
Leadership and management skills across cultures
Ability to build and foster an inspiring team environment
Ability to interact with senior management
Highly developed knowledge and skills in leadership, communications, managing change and cultural awareness.
Thought leadership in identifying short- and long-term priorities in order to support business needs
Standout colleague, a high degree of accountability and integrity, creative and result-oriented, able to work under pressure
International Travel is required part of this job role.