Technical Operations Manager at Aiki Services Limited

Aiki Services Limited is a technical service company with a vision to improve the technical standard in Nigeria and in Africa. We have skilled, competent and reliable technicians already working with us and seek to have additional technicians to meet up with our customers' demand.

We are recruiting to fill the position below:

Job Title: Technical Operations Manager

Location: Ikeja, Lagos
Employment Type: Contract
1st Reporting Line: Chief Executive Officer

Business Purpose / Objective

• Technical Operations Manager will design, plan, formulate, manage and develop a multiskilled technical operations in HVAC (VRF & VPN), Electrical & Plumbing trades to process budgets and coordinate the operational aspect of all technical and organization processes.

Core Working Relationships / Key Stakeholder:
Internal:

• Heads of the respective departments
• Chief Operating Officer
• Skilled technician

External:

• Partners
• Institutions
• Industries

Accountabilities (Responsibilities)

• Develop and implement technical operations strategies and initiatives to align with the overall business strategy
• Knowledgeable in HVAC (VRF & VPN), Electrical and Plumbing trades to improve technician’s technical ability.
• Carry out technical operations in an appropriate cost-effective way in trades for HVAC (VRF & VPN), Electrical & Plumbing.
• Formulate strategic and operational objectives
• Organize, assess and monitor training programs to educate technicians on standard operating procedures
• Ensure technical equipment and machinery are operational and efficient for all trades in HVAC, Electrical & Plumbing
• Mentor and motivate a technical team to put in their best effort to improve level of performance in HVAC, Electrical & Plumbing.
• Examine financial data and use them to improve profitability
• Improve operational management systems, processes and best practices for technicians.
• Maintain an up-to-date knowledge of technical processes in HVAC, Electricals & Plumbing functions and requirements
• Conduct annual staff appraisals and assessments to determine staff training needs of HVAC (VRF & VPN), Electrical & Plumbing trade for technicians
• Purchase technical materials, plan inventory and oversee technical efficiency
• Oversee the hiring, training, and monitoring of technicians for HVAC, Electrical and Plumbing.
• Ensure compliance with all company policies and procedures when performing job duties
• Conduct risk assessments to analyze risks and operational hazards for technicians in all trades such as HVAC, Electrical & Plumbing.
• Perform quality controls and monitor technical production KPIs
• Develop and implement health and safety policies to ensure a risk-free and safe work condition for technicians.
• Oversee the provision and supply of materials and products for a technical process.

Requirements and Skills

• Bsc or HND in Engineering or its equivalent.
• MSc. Or MBA in engineering will be an added advantage.
• Strong communication skills.
• Good leadership & Managerial skills.
• Great negotiation skills.
• Strong multitasking abilities.
• Teamwork and delegation.
• Outstanding organizational & operations skill.
• Good knowledge of trades such as HVAC (VRF & VPN), Electrical and Plumbing respectively.
• Proven work experience as a Technical trainer/Manager or similar role in HVAC (VRF & VPN), Electrical & Plumbing.
• Good knowledge of organization effectiveness and technical operations management.
• Hands-on experience on technical work in HVAC, Electrical & Plumbing, budgeting and forecasting.
• Familiarity with technical field work.
• Excellent technical operations, analytical and decision-making abilities and aptitude in decision-making and technical problem-solving.

Experience:

• Minimum of 2 years’ experience in a similar role

Working Schedule:

• Monday - Fridays 9am – 5pm.

Salary
Negotiable.

Application Closing Date
15th February, 2022.