Sales Operations and Expansion Specialist at ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIEMobisol and ENGIEPowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. ThePAYGosolar home systems are financed through affordable installments from $0.19per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.

With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.2 million customers and more than 6 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

We are recruiting to fill the position below:

Job Title: Sales Operations and Expansion Specialist

Location: Victoria Island, Lagos
Employment Type: Full-time

Key Responsibilities

• Measure and evaluate the performance of assigned locations and suggest strategies to boost sales productivity.
• Track sales trends and provide insights on current sales performance, and proffer solutions to improve performance.
• Training sales team members on topics including performance monitoring, pitching, sales conversation, closing and building strong and long-lasting relationships with customers.

Deliverables and Activities
Measurement & Evaluation:

• Track and analyze KPIs for growth, win/loss rates, upsells, renewals, quota attainment and identify individual performance areas for improvement.
• Boost sales productivity by helping simplify the sales process and identify pain points at every stage of the sales funnel.
• Partner with Sales and Marketing teams analyze campaign performance with reporting and dashboards.

Data Insights & Documentation:

• Contribute to the end-to-end process of tracking sales, operational metrics and deliver regular insights to the business and sales managers
• Support Sales Managers in planning, target setting and documentation, in alignment with business objectives
• Identify potential problems and suggest prompt solutions
• Identify and understand both the employees and the business needs and drive the necessary capability interventions.

Training & Onboarding of New Agents:

• Assist with the onboarding and training process of new Sales Representatives, TLs
• Maintain documentation on sales processes, policies, and provide relevant sales training materials to assist with onboarding new sales talent
• Identify potential skill gaps of the field sales team, train to bridge gap, and monitor impact on performance.

Joined Up Business Planning:

• Support the broader sales team to execute at maximum scale.

Team Engagement:

• Contribute to the development of engagement activities to keep sales team members enthused and engaged.

Required Skills and Experience

• Bachelor's Degree
• 1 - 3 years experience
• Proficiency in Word, Excel, and PowerPoint
• Strong Leadership and People Development Skills
• Great Analytical skills
• Excellent written & verbal communication skills
• Demonstrated ability to handle multiple tasks and assignments simultaneously
• Superior Communication / Presentation Skills
• Conflict Management / Composure
• Strong Planning & Organizational Skills
• Persuasive / Sales Ability / Negotiations
• Up to 10% travel required.

Application Closing Date
21st January, 2022.