Lumos offers clean and affordable solar power to a market of 1.3 billion potential customers who live off the electricity grid. Lumos enables people to replace hazardous and expensive kerosene generators and lanterns with modern solar electricity that can power lights, cellphones, fans, computers, TVs and other small electronic devices (all at once, every day). By offering Solar Power as a Service, Lumos offers homes and small businesses a simple and affordable way to pay for electricity in small instalments using their mobile phones.
We are recruiting to fill the position below:
Job Title: Commercial Operations Manager
Location: Victoria Island, Lagos
Employment Type: Full-time
Overall Job Purpose
In this role you are expected to work closely with the CCO and other functional heads to develop plans that match with business targets.
Develop work plans, processes, procedures and management of in-country administrative initiatives with the main aim of supporting achievement of set business expectations.
A strategic thinker and self-starter are must capabilities to succeed in this role.
Strategic Support:
Coordinate and support the development and execution of commercial plans.
Commercial Operations:
Analysis, initiatives, tracking business results, performing cost-benefit analyses and monitoring commercial KPIs
Act as a link between the commercial division and other divisions of the organization.
Promote Company core values:
Keep an eye on regional trends to offer expertise to your team whenever necessary, you will champion company key values.
Quality Assurance:
Assist in control of processes for field evaluations, audits, and trainings of officers.
Key Responsibilities
Processes:
Ensure all systems operate smoothly and align with our quality standards
Build processes that meet our business objectives and ensure compliance
Maximize the efficiency of all commercial procedures and align with overall business procedures
Establish commercial KPIs and conduct reviews
Monitor daily operations and address potential issues when they arise.
Sales Commissions:
Coordinate sales commissions review across channels (interdependent and complementary commission areas)
Weekly calculation, validation and administration of sales commissions across channels.
Planning:
Coordinate centralized national territory planning, business review and recruitment plans
Coordinate with the HR department to ensure our hiring plans meet our business needs
Budgeting, Budget Management and Sales forecasting.
Business Intelligence:
Manage In-country data dashboards (suggest improvements and linkages on channel consolidation)
Coordinate and support data analytics on overall sales activities and processes (inter- face and linkages across channels)
Monitor financial data and recommend solutions that will improve profitability
Provide insights on company and competition trend analysis.
Inventory Management:
Stock monitoring to determine minimum reorder level
Stock movement and Stock depletion management.
Administration:
Coordinate multi-channel administrative support across zones, including supervising zonal administrators and ensure they are connected to the commercial analyst
Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans
Conduct regular stakeholder meeting and manage commercial projects.
Leadership:
Organize training sessions for the commercial division
Coaching and supervision of Commercial Analysts.
Educational Qualifications
Graduate Degree in relevant field
Minimum of 10 years work experience
Process development experience/capabilities
Willingness to travel up to 50% of your time
Use of microsoft office
Analytical and proactive behaviour.
Desired Experience:
Previous experience as a Business Operations Manager or in a similar role
Experience in data analytics
Sales and Marketing experience.
Compensation & Benefits
The compensation package for this position is very attractive.
Application Closing Date
20th February, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be contacted.