Customer Care Representative at Opay Nigeria

OPay is a mobile money platform operated by OPay Digital Services Limited and licensed by the Central Bank of Nigeria. Launched in June 2018, the company has spread its services across all 36 states in Nigeria with over 300,000 mobile money merchants. We are more than a payment company. We believe everyone should be able to enjoy financial and social inclusion, without regard for physical borders, boundaries, or even social status.

OPay is a one-stop mobile-based platform for payment, transportation, food & grocery delivery, and other important services in your everyday life. Millions of users rely on OPay every day to send and receive money, pay bills, and order food and groceries.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Ikeja, Alausa, Lagos
Employment Type: Full-time

Job Description

• Opay a fintech company is currently recruiting for Customer Service Representative
• The ideal candidate should love talking to people and proactively solving issues.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• Must be a Graduate and must have completed NYSC
• 2- 3 years' of relevant work experience
• Must have banking or Fintech space (kudi, kuda, monie point,) and other mobile money operators
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work.

Salary
N60,000 - N70,000 / month.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.

Note: Resume must reflect the required role and experience.