Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.










  
          Popular Jobs
Owlman PRS Job Recruitment (5 Positions)

Sundry Foods Limited Trainee & Exp. Job Recruitment (4 Positions)

LifeBank Job Recruitment (10 Positions)

The Advancement Place Job Recruitment (4 Positions)

Lopterra Services Limited Trainee & Exp. Job Recruitment (6 Positions)

Lifemate Nigeria Limited Job Recruitment (3 Positions)

Bukka Hut Restaurant Job Recruitment (8 Positions)

Watu Credit Limited Job Recruitment (4 Positions)

Westfield Consulting Limited Job Recruitment (3 Positions)

Bethel Mind Recruits Job Recruitment (3 Positions)

TGI Distri Limited (a TGI Group Company) Job Recruitment (3 Positions)

International Medical Corps (IMC) Job Recruitment (3 Positions)

BethelMindRecruits Job Recruitment (3 Positions)

Pharma Ethics Limited Job Recruitment (3 Positions)

Save the Children Nigeria Job Recruitment (6 Positions)

mDoc Healthcare Job Recruitment (8 Positions)

Search for Common Ground (SFCG) Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company (HBC) International Leadership Trainee Program 2024

Elizade University Job Recruitment (20 Positions)

SPIE Oil & Gas Services Job Recruitment (8 Positions)

Hilton Worldwide Job Recruitment (3 Positions)

Paras Energy Job Recruitment (8 Positions)

Plan International Job Recruitment (13 Positions)

Association for Reproductive and Family Health (ARFH) Job Recruitment (3 Positions)

OnePyramid Consulting Limited Job Recruitment (3 Position)

Ohan Corporate Services Job Recruitment (4 Positions)

New Private Medical Diagnostic Centre Job Recruitment (5 Positions)

Zojatech Limited Graduate & Exp. Job Recruitment (6 Positions)

Beacongate Limited Job Recruitment (5 Positions)

Jibs-Ray Nigeria Limited Job Recruitment (3 Positions)

Khenpro Global Services Job Recruitment (9 Positions)

Amaiden Energy Nigeria Limited Job Recruitment (4 Positions)

Nestoil Limited Job Recruitment (7 Positions)

Yardoak Project Graduate & Exp. Job Recruitment (4 Positions)

HR-Light Consult Job Recruitment (4 Positions)

Fadac Resources and Services Limited Job Recruitment (9 Positions)

Roducate Limited Job Recruitment (3 Positions)

IO Furniture Limited Job Recruitment (5 Positions)

Scrapays Plc Job Recruitment (4 Positions)

Babban Gona Farmer Services Nigeria Limited Job Recruitment (3 Positions)

Schlumberger Limited Job Recruitment

Alfred and Victoria Associates Job Recruitment (7 Positions)

TotalEnergies Nigeria International Masters Degree Scholarship 2024

Advantage Health Africa Job Recruitment (4 Positions)

Odixcity Consulting Job Recruitment (9 Positions)

Agurate Online Limited Job Recruitment (4 Positions)

HR-EX Consulting Job Recruitment (7 Positions)

Kennedia Consulting Limited Job Recruitment (4 Positions)

Goldplates Feast House Job Recruitment (4 Positions)

Prestigious Consulting Group Job Recruitment (4 Positions)


Specialist, Fraud Management at 9mobile Nigeria

Posted on Mon 24th Jan, 2022 - hotnigerianjobs.com --- (0 comments)


9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Specialist, Fraud Management

Job ID: IRC4348
Location: Lagos,NG

Job Summary

  • Responsible for implementing the subscriber fraud management strategies in all customer products and services to achieve the objective of guarding the company's revenue and assets against fraud leakages using preventive, detective, and corrective controls.

Principal Functions
Tactical:

  • Development of fraud management best practices for the company
  • Creation, implementation, and monitoring of single-source and reconciliation KPIs on the Integrated Fraud Management System
  • Perform root cause analysis of issues on the Circuit and Packet Switched Network; follow through to resolution and communicate to appropriate parties
  • Monitoring of system owners to ensure proper set up of system to minimize leakages.

Operational:

  • To monitor refund abuse being carried out by customer care/back office team
  • Provide subscribers information and call records to regulatory and law enforcement bodies
  • This is to identify unauthorized credit note raised on post-paid account
  • To ensure that the amount quoted by post-paid operations as the balance on the post-paid account is the same as what is seen as the balance on the database
  • To monitor purged serials being refunded by the back-office team
  • To monitor fraudulent subscription of data
  • Carry out investigations of internal fraud, customer services infractions, etc.
  • Responsible for the daily operation of Fraud Management System (FMS); including monitoring of predefined Key Performance Indices (KPIs), alarms and resolution of alarms triggered.
  • Ensure proper implementation of requisite policies, processes, and procedures in line with industry best practices to minimize fraud.
  • Develop and establish practices and guidelines that guide Fraud detection strategies, KPIs, reporting requirements and templates.
  • Carry out FMS contingency/ capacity plans to guarantee 24/7 fraud coverage and minimize revenue loss from fraudulent activities.
  • Conduct fraud risk assessment for all new/ existing products/ services
  • Follow up with relevant units on all reported cases to ensure closure of the all identified fraud Incidents.
  • Documents and define SLA for interaction points with other relevant team- Credit control, IT, Technical, Audit, Legal departments etc.
  • Manage relationship between internal and external stakeholders, vendors, auditors, Legal team, forensic audit team and the law enforcement agencies.
  • Conceive, initiate, prioritize and lead the completion of initiatives that are fraud related.
  • Perform any other activity as assigned by the Manager, Subscriber Fraud.

Educational Requirements

  • Bachelor's Degree / HND in Computer Science, Accounting, or any relevant discipline.
  • Relevant Professional Certifications(ACA, CISA, CRISC, OCA, OCP, OCM, CCNA etc.) will be an added advantage.
  • Excellent understanding of GSM network architecture
  • 3 to 5 years relevant work experience

Knowledge:

  • Proven working experience as a dataanalyst or business data analyst.
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques.
  • Strong knowledge of and experience with:
    • Data visualization packages (Tableau, Power BI, Business Objects, etc.).
    • Databases (SQL, Oracle, etc.).
    • Big Data analytics (Hadoop, Hives).
    • Programming (Python, R, XML, JavaScript, model tuning, machine learning, or ETL frameworks).
  • Fraud Investigation and Monitoring
  • Industry Knowledge

Skills:

  • Analytical and Problem solving.
  • Technical know-how.

Behaviour:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *