Assistant Manager - Events at Marriott International

Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

We are recruiting to fill the position of:

Job Title: Assistant Manager - Events

Job Number: 22009797
Location: Lagos Marriott Hotel Ikeja, Lagos
Schedule: Full-Time
Job Category: Event Management
Brand: Marriott Hotels Resorts
Position Type: Management

Job Summary

• Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives.
• Works to meet customer needs at meetings and events and assists in growing event revenues.
• Handles issues and conflicts that may arise duing meetings or events.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Core Work Activities
Assisting in Managing Meetings and Special Events Operations:

• Researches and analyzes new products, pricing and services of competition.
• Reviews scheduled events and troubleshoot potential challenges/conflicts.
• Assists in coordinating all groups that will impact property operations.
• Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas.
• Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines.
• Assists in the execution of brand service initiatives in event management areas.
• Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.

Assisting in Budgets and Finances:

• Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property.
• Assists in creating the annual banquet budget.

Driving Exceptional Customer Service:

• Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

Candidate Profile
Education and Experience:

• High School Diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-years Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.

Application Closing Date
Not Specified.