Senior Application Support Analyst at Triversa Solutions Limited

TriVersa Limited specialises in providing Regulatory Compliance and Enterprise Intelligence solutions to clients in Banking, Insurance, Defence, Government, Oil and Gas, Aviation and Telecommunication sectors. We assist clients in making more informed decisions towards improving their business operations and services.

We are recruiting to fill the position below:

Job Title: Senior Application Support Analyst

Location: Lagos

Job Description

• Manage and support existing ERP environment, providing operational support (2nd level) to business users.
• Ability to read, understand and interpret PL/SQL APIs business logic
• Ability to understand basic financial terms and processes for CAPEX and OPEX
• Ability to automate the process and improve SQL query performance
• Problem solving mind with minimal or no supervision
• Ability to analyze critically and troubleshoot bugs and errors
• Proficiency in UNIX/Windows Operating system
• Understand and work on system integration over service-oriented architecture in an enterprise environment.
• Experience working on all enterprise ERP modules
• Respond to trouble tickets and provide root cause analysis as well as problem resolution within SLA.
• Work alongside the existing development team to build/configure amazing solutions and software for clients.
• Gain significant experience in development, Configuration, Implementation of Enterprise Resource Planning (ERP) or e-business suite solutions.
• Other duties include assisting with an ERP migration and general daily and monthly tasks. Ensure upgrades are thoroughly planned, documented, and implemented.
• Run standard routines as per procedures.

Requirements

• The ideal candidate is an experienced (5 years) PL/SQL Developer with demonstrable experience providing L2- L3 support for enterprise applications running on Oracle 11g to 19c database.
• Must have competencies managing integration interfaces and resolving integration issues.

Vast Experience in the following will be Advantageous:

• Development skills in Oracle Systems Analysis, Data Analysis, ETL Development, Application development leveraging API, SQL and PL/SQL Development, UNIX, Data Migration, and automated test scripting leveraging Python or Ruby.
• Demonstrable experience as an Application Support Engineer in a related field
• Intermediate to advanced knowledge of front-end and back-end programming languages, such as C#, Java, JavaScript, Python, and Ruby.
• Good knowledge of Oracle PL/SQL, SQL, and basic finance foundation.
• Supporting systems that leverage Oracle as data storage.
• Ability to manage code migration, document configuration changes, and monitor performance.
• Database tuning tools (analyzing SQL trace files, etc.).
• Comfortable with live data fixes (production support)
• Automated test scripting (with Ruby, Python, etc.).
• Proficient in Oracle PL/SQL functions, procedures, Triggers, Types, packages, read/write .xml and.json files using SQL and PL/SQL.
• Good knowledge and understanding of web service API's, server-side coding
• Experience in configuring, implementing, and management of ERP systems
• Knowledge of industry-leading Analytics, Business Intelligence, Customer Intelligence, and data management tools

We Are Looking for Candidates Who Are:

• Knowledgeable in oracle database and e-business suite
• Driven by a passion for working with people and creating excellent end-user solutions
• Ready to work with Business Analyst and solution managers to produce the right solution
• Willingly to strive continuously for professional growth and improvement
• Able to adapt and respond to the ambiguity/unknown/Thrive in a quickly changing environment.
• Can unleash creativity and innovation to solve challenging problems
• Can contribute to an environment that fosters trust, positivity, and open and honest communication with the ability to have fun and laugh at ourselves
• Respectful and honor everyone’s work and ability to work under significant pressure
• Self-motivated, organized and can effectively work with a small highly focused leadership team.

Do You Have?

• The zeal to advance skills in Business Intelligence and Big data solutions
• Advanced-level skills in web development and scripting tools
• Good knowledge of operating systems and enterprise software configuration
• Modern web technologies such as JavaScript, jQuery, CSS3, and HTML5.
• Good presentation and communication skills.
• Great knowledge and understanding of web service API's, server-side coding,
• Good experience maintaining and supporting development and production environments
• Experience and desire to work in a fast-moving, dynamic environment.

Desired Skills:

• Vast experience in configuring, implementing, and management ERP systems
• Good experience with data integration tools and extract transformation and load (ETL) tools
• Knowledge of industry-leading Analytics, Business Intelligence, Customer Intelligence, and data management tools
• Familiar with automated testing, code quality tools, and continuous integration
• Experience with an Agile or hybrid approach to development & project management software.

Application Closing Date
19th May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: recruitments@thetriversa.com using the Job Title as the subject of the email.

Note: Only qualified candidates will be contacted.