Field Sales Supervisor at Smollan

Smollan - We are a global commerce solutions company. We work at the pivot point where retailer, brand owner and shopper intercept. We help our clients achieve faster and scalable growth through planning, executing, measuring and reporting on all aspects of commerce.

We are recruiting to fill the position below:

Job Title: Field Sales Supervisor

Reference Number: SMWA-15
Location: Lagos
Work Level: Skilled
Job Type: Permanent

Job Details

• Are you driven by using the art of negotiation to influence an outcome? Explore an opportunity with our global FMCG organisation in Nigeria!

To be successful in the role you must:

• Achieve set sales turnover in a given territory
• Effectively manage sales staff to drive maximum product availibility.

Key Responsibilities and Deliverables
Achievement of Set Sales objectives:

• Direct all sales activities to maximise sales revenues
• Ensure breakdown of Daily & Weekly agreed sales targets and communication of the same
• Continous monitoring and evaluation of the weekly sales target
• Provide input into establishing which resources are needed by using the most efficient and cost effective method to achieve set sales results that meet client objectives
• Continually benchmark and optimise sales achievement processes against best practice
• Ensure execution of the route to market retail program
• Ensure sales volume growth through demand creation
• Monitor and check quality of work produced by FSR and take corrective action when necessary
• Ensure feet on street of the FSR team
• Provide regular feedback to Field Sales Manager.

Account Management Alignment:

• Ensure distributor management through working closely with distributors and other partners to meet and exceed sales growth targets
• Ensure detailed sales target control
• Address and follow-up all customer queries and problems
• Stay abreast of the market and competitors
• Meet client / customer and company performance standards and ensure subordinates do likewise.

Operational Excellence:

• Keep up to-date Joint Business plans (JBPs) and has at least quarterly business review sessions with client to unlock growth opportunities
• Work closely with the client account teams to meet sales & growth targets
• Keep up to date distributor contacts
• Document and manage expenditures
• Ensure effective and efficient management of Smollan assets including HHT devices
• Ensure compliance of set regulations between FSR and distributor
• Implement and maintain sales operational excellence, policies and procedures including standard operating procedures
• Develop and maintain relevant database of FSR customers
• Ensure accurate information is recorded and quality checked. Take corrective action where necessary
• Conduct monthly and quarterly FSR RAG performance reviews
• Submit daily & weekly reports to field sales manager
• Keep abreast of new developments in the industry and communicate new developments to FSR and Sales Manager
• Work closely with KD customer service department to ensure timely dispatch and delivery of customer orders
• Agree on deliverables, scope and timelines with field sales managers.

Effective People Management:

• Communicate and ensure goals and objectives are in line with company objectives and that agreed goals, objectives and deadlines are achieved
• Ensure FSRs achieve key sales outputs as per goals set
• Manage FSRs performance, taking corrective action (in line with Code of Conduct) when staff’s conduct or performance is not in line with company and agreed standards, policies & procedures. Provide feedback to management
• Allocate work to FSRs
• Provide performance feedback to the FSRs
• Identify training needs and communicate the same to L&D or HR
• Manage and motivates sales teams through training and coaching in accordance with set company policies
• Manage implementation and maintenance of the disciplinary code and grievance procedure
• Conduct weekly FSR staff meetings
• Continually provide feedback at all levels
• Liaise with HR department regarding all problems and enquiries relating to the payment of sales staff.

Effective Team & Self-Management:

• Ensure all information is cascaded and escalated in a timely and accurate manner.
• Manage your FSR teams accordingly.
• On ground trucking of FSR activities & performance
• Providing timely and accurate daily records including FSR attendance
• Ensure your teams are working in their respective planned Call cycle and manning principle is adhered
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Demonstrate consistent application of internal procedures
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs.

Requirements

• Degree / Higher or Basic Diploma in Sales & Marketing or relevant field
• 3 Years’ or more experience in the FMCG Industry as a senior sales representative
• Own Motorbike/vehicle
• Valid Motorbike/vehicle licence.

Salary
Market Related.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online