Logistics Client Service Officer / Sales Officer at ICS Outsourcing Nigeria Limited

ICS Outsourcing Limited is Nigeria’s leading Business Support Solution Company, a pioneer among Nigerian outsourcing companies providing wide range of outsourcing and business support solutions for businesses globally with over 25 years in business. We help companies improve their bottom line when they leverage outsourcing.

We are recruiting to fill the position below:

Job Title: Logistics Client Service Officer / Sales Officer

Location: Lagos Mainland, Lagos
Employment Type: Full-time

Job Responsibilities

• Responsible to administer activities to ensure accurate client order entry, efficient shipment tracking, and timely delivery of products to customers
• Responsible for effective response to customer requests, problems, and special needs
• Understand the application of shipping related documents
• Works closely with internal stakeholders on rectifying operations issues, discrepancies and damages
• Assist to identify customer problems and help to resolve them or escalate to management for complicated issues
• Assist in coordinating pricing and other ad-hoc rating to support the Sales Team to drive customer revenue growth
• Coordinate and monitor inventories
• Handling shipments activities and delivery orders

Requirements

• Minimum of HND / B.Sc in a related field
• Minimum 2 - 3 years of relevant experience in freight forwarding, transportation or logistics environment.
• Meticulous, detailed-oriented and good analytic skills
• Good communication and interpersonal skills
• A good team player, independent, able to work under no supervision and meet tight deadlines
• Ability to work in a fast-paced and dynamic environment
• Proficient in Microsoft applications and WMS

Application Closing Date
28th February, 2022.