Ticketing Officer at a Leading Logistics, Supply Chain and Transportation Company - Ajani & Kimberly Limited

Ajani and Kimberly Limited - Our client is one of the leading organizations in Logistics, Supply Chain and Transportation in Nigeria, who specializes in warehousing and transportation, with a group of companies in Haulage, Hotelier, Energy, Transportation and Supply Chain.

They are recruiting to fill the position below:

Job Title: Ticketing Officer

Location: Abuja (FCT)
Employment Type: Full-time

Summary

• Our client is looking for a highly motivated, strong Ticketing Officer who is customer service focused and has strong computer skills.

Duties and Responsibilities

• Performing ticketing functions at a transportation facility.
• Sell traveling tickets to passenger in accordance with their request.
• Able to make accurate bookings for customers.
• Calculate expenses and write and sell tickets to the passengers.
• Help passengers by answering questions on travel arrangements.
• Help passengers to plan for their trips.
• Help to make and confirm reservations.
• Provide good customer service.
• Re-book tickets and other arrangements.
• Arranges reservations and routing for passengers at request of Ticket Agent.
• Examines passenger ticket or pass to direct passenger to specified area for loading.
• Reads coded data on tickets to ascertain destination, marks tickets, and assigns boarding pass.
• Assists passengers requiring special assistance to board or depart conveyance.
• Announces arrival and departure information, using public-address system.
• Telephones customer or to advise of changes with travel conveyance or to confirm reservation.
• Determines whether space is available on travel dates requested by customer.
• Create an excellent customer service experience for our customers.

Requirements

• Bachelor's Degree / OND in Business Administration, Logistics, Supply Chain, or relevant field.
• A minimum of 2 years in similar role.
• Computer Literate
• Exceptional verbal and written communication skills.
• Exceptional organizational and analytical skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CV to: careers@ajaniandkimberly.com using the Job Title as the subject of the email.

Note: Only qualified candidates should apply.