Organizational Development and Performance Specialist at Cashigo International Limited

Cashigo is one of the unique fintech companies. We provide you with financial mobility whenever for whatever. Our services are based on mobile internet security technology and big-data analysis innovation.

We are recruiting to fill the position below:

Job Title: Organizational Development and Performance Specialist

Location: Lagos

Roles & Responsibilities

• Develop a positive relationship with all employees. Promote direct communication and positive rapport amongst employees and managers
• Resolve employee relations issues in a timely manner; provide coaching to all parties, and recommend appropriate actions. This includes interpreting and administering policies and conducting investigations.
• Report findings to management and consult with management on appropriate course of action
• Maintain required documentation investigation notes, supporting documents and final reports and/or evidence of action taken.
• Act as both a liaison and an advisor and provide technical expertise on HR issues to staff and management. Coach and train operational departments on various aspects of the business from a Human Resource Prospective.
• Manage the performance management system, to include developing and monitoring performance evaluations, performance development and improvement plans
• Provide guidance and counsel to management on employee related problems which could result in oral or written discipline. Assist with the written disciplinary documentation to ensure consistency in policy application
• Prepare necessary materials, provide coaching and support for involuntary terminations.
• Conduct Exit Interviews with separating employees

Oversee the Rewards and Recognitions Programs:

• Develop criteria for evaluating effectiveness of training activities and regularly monitor and reports result to management, along with recommendations for improvement as appropriate.
• Design, develop, update, and deliver professional quality presentations and training materials to include classroom trainings, workbooks, job aids, quick reference guides, webinars, videos and e-Learnings
• Monitors and evaluates trainee's progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards.
• Can design and implement climate surveys. (e.g. Employee Engagement Survey)
• Experience in Leadership Development (Training Needs Identification & Analysis(TNI), Design & Execution of Leadership Programs)
• Experience in OD Initiatives Action Planning implementation, 360-Degree feedback implementation, etc.
• Experience in Employee Engagement Initiative & action planning.
• Design, Development & Delivery of L&D modules.
• Organizing Training Programs.

Requirements

• Interested candidates should possess relevant qualifications with 4 - 12 years work experience.

Important Skills:

• Talent Development (TD) & Organization Development (OD) Interventions
• Can Review TD & OD system and ensure effective implementation of the same.
• Hardcore Recruitment, HRBP Functions, TD&OD
• Mandatory Experience of minimum 2 years from BPO Industry

Application Closing Date
31st March, 2022.