Service Manager at TeamAce Limited

TeamAce is a distinct outsourcing service provider, partnering with businesses across sectors by providing effective financial reporting and planning, tax management, payroll management, and HR outsourcing to help businesses focus on their core function whilst ensuring sustainable growth.

We are recruiting to fill the position below:

Job Title: Service Manager

Location: Ikeja, Lagos

Job Description

• Coordinate and conduct Inspection.
• Installation, Commissioning, Maintenance, Repairs, Service and Operation of Electrical, Mechanical, and Instrument equipment aiming at ensuring project accuracy and quality from conception to completion.
• Oversees the activities of the service department, workshop teams and prepare weekly/various service reports.

Duties & Responsibilities

• Preparing, scheduling, coordinating and monitoring the assigned engineering projects
• Monitoring compliance to applicable codes, practices, QA/QC policies, performance standards and specifications
• Interacting daily with the clients to interpret their needs and requirements and representing the Organisation in the field
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status
• Cooperate and communicate effectively with line manager and other projects participants to provide assistance and technical support
• Review engineering deliverables and initiate appropriate corrective actions
• Present and explain proposals, reports and findings to clients (Inspect & prepare quotations/estimates for Customers.
• Perform administrative functions such as reviewing and writing reports
• Give technical support to the sales team
• Maintain/update the Customer’s database
• Ensure Service calls are promptly and effectively attended to
• Authorise opening of Job Cards & supervise costing and prompt closure of job cards
• Any other jobs that may be assigned by Superior Managers.

Requirements

• University Degree and relevant Certifications
• 3 years of experience in service-focused roles
• Excellent communication and collaboration skills
• A proven ability to handle pressure and meet deadlines
• Proven experience in high-end client engagement.
• Self-driven and result-oriented with proficiency in the use of MS Word, Excel and PowerPoint.
• Relationship management skills & openness to feedback.
• Sound knowledge of Diesel generating sets (especially with Perkins engines) and their repairs, overhauling and accurate fault diagnosis
• Good working knowledge of power generation industry standards and practice.

Remuneration

• Fixed salary + Incentive.

Application Closing Date
7th July, 2022.

Method of Application
Interested and qualified candidates should forward their CV to: Jessica@team-ace.net using the job title as the subject of the mail.