DSLMS Administrator at Valuworks Enterprises

Valuworks Enterprises is an ICT Solutions organization that provides enterprise applications to various institutions across multiple industries. Our organization specializes in delivering state-of-the-art end-to-end information communication technology solutions, digital transformation and turnkey solutions that meet the diverse needs of our clients.

We are recruiting to fill the position below:

Job Title: DSLMS Administrator

Location: Delta State Polytechnic Otefe Oghara / University of Delta, Agbor Main Campus / University of Delta, Owa Oyibo Campus - Delta
Employment Type: Full-time

Job Summary

• One of our products is the Delta State Learning Management System (DSLMS) which is a software application designed for the administration, documentation, tracking, reporting, automation and delivery of educational courses and training programs.
• Key users of the DSLMS include students, lecturers and administrative staff of institutions, hence the need for an on-campus DSLMS Administrator.
• We require the services of qualified individuals who will maximize LMS adoption, provide user support, design, develop, deliver, and maintain resources on the LMS.
• The administrator will be working on campus liaising between Valuworks and institutional users at the Delta State Polytechnic Otefe Oghara and the University of Delta Agbor.

Job Description

• Primarily act as a liaison between the developers of the eLearning platform (ValuWorks Enterprises) and the client (institutions
• Provide onsite support for the DSLMS platform to the client (institution)
• Ensures that the client (institutions) receives quality service with the DSLMS product – this involves, but not limited to troubleshooting, training for staff or students and consulting on behalf of Valuworks Enterprises.
• Escalate any complaints, suggestions or requirements regarding the DSLMS platform and its capabilities to Valuworks Enterprises for appropriate action.
• Act in support role for Valuworks during on-campus DSLMS sensitization and trainings
• Provide first line support to clients (institution) on the use of the DSLMS products.
• Must have excellent customer-focused communication and negotiation skills.
• The role requires a good level of IT knowledge and the ability to adapt and develop competence in using new features/software.
• This role is full time and would require you work daily in the community where the institution is based or live in close proximity.
• Having prior knowledge of a Learning Management System is an added advantage.

Objectives:

• The objective of this role is to provide support to the Valuworks team, maximize LMS adoption, provide end-user support, develop, deliver, and maintain resources on the LMS.
• He/She will serve as key contact person for Valuworks while interfacing with institutional users to drive the utilization of the product, support training activities, provide end-user support, ensure customer satisfaction, user engagement and related processes.

Qualifications

• Minimum of HND / Bachelor's degree.
• Graduates of Computer Science or Computer Technology preferred.
• 1 - 3 years of experience.
• Experience in facilitation and training both in person and using online tools such as Zoom or Google Meet and delivering life training and in-person presentation.
• Experience in providing IT support in a software as a service environment.
• Job is located on-campus Otefe Oghara and Agbor hence interested persons should live in close proximity to work location.
• Excellent oral and written communication skills; customer service orientation, ability to communicate complex technical concepts into layman’s terms.
• Proficiency in ICT skills, troubleshooting, software development, MS Office suite, content creation, online document management and data management.
• Familiarity with academic software applications, including course management systems
• Web publishing platforms, screen casting, data visualization tools, and other technologies used in higher education.

Application Closing Date
4th March, 2022.

Method of Application
Interested and qualified candidates should send their CV and a 1-page Cover Letter  to: cezenwa@valuworks.com.ng using the Job Title and preferred Location as the subject of the mail. For instance; “DSLMS Administrator - Delta State Polytechnic Otefe Oghara".