Senior Analyst, Product Delivery at Mastercard Nigeria

Mastercard - We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives.  We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

We are recruiting to fill the position below:

Job Title: Senior Analyst, Product Delivery

Job ID: R-147470
Location: Lagos, Nigeria
Job type: Full-time

Overview

• Responsible for the project management and delivery of new and complex products/platforms and services
• Partners with the sales teams to ensure clear & required solution definition for the client with a proposed implementation plan
• Acts as the knowledge expert on new and complex products and the most effect means of delivery
• Oversees development of delivery process maps that articulate all assets and functions to be coordinated

Responsibilities

• Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
• Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
• Contributes to the delivery of integrated solutions that address customer needs
• Supports Product Delivery teams, internal partners and key stakeholders to provide support in a market or region
• Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
• Analyzes data from product delivery projects and reports on performance relative to success metrics
• Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
• Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks

Requirements

• Moderate professional experience in financial services, cards, payments or another related field
• Understands Mastercard’s product delivery process
• Experience working at Mastercard facilities and on Customer business locations.

Application Closing Date
Not Specified.