Sales Support at Telvida International Systems

Telvida Systems Limited is a specialist IT and telecommunications solution integrator. We help clients plan, build and support end-to-end collaborative solution (telephony, video, messaging and data) to achieve their business goals.

We are recruiting to fill the position below:

Job Title: Sales Support

Location: Lagos

Job Responsibilities

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
• Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
• Recording sales trends and liaising with account managers to develop sales strategies.
• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Handling administrative duties for the company and its executives and management teams.
• Scheduling customer meetings and conferences.
• Reporting any unusual activity to your supervisors.

Requirements

• Ideal Candidate must have a Degree in Marketing or related fields.
• Ideal Candidate must have 2+ years of sales experience in IT Solutions & Software Packages.
• NYSC discharge certificate / exemption letter is a must
• Ideal Candidate must have a Valid Driver’s License
• Ideal Candidate must be able to provide evidence of past work experience.
• Proficiency in Microsoft Office packages and sales software programs is a MUST.
• Strong verbal and written communicator.
• Excellent phone and presentation skills.

Desired Skills:

• Presentation Skills.
• Great Listening/ Negotiation Skills.
• Confidence & Sales Planning skills.
• Great Interpersonal skills & Creativity.
• Ability to work as a team and individually.
• Product Knowledge of IT Solutions.
• Quotation skillls.

Application Closing Date
16th March, 2022.