Furniture Customer Representative at Turahfrique Interiors Limited

Turahfrique Interiors Limited is an Interior Design and Furniture Manufacturing Company that specializes in home, office, ceiling finishes, floor finishes, woodwork, interior design fittings and general constructions in various parts of Nigeria.

We are recruiting to fill the position below:

Job Title: Furniture Customer Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Prospecting potential new clients and converting into increased business.
• Designing and implementing a strategic business plan that expands company’s customer base.
• Meeting with potential customers by growing, maintaining, and leveraging network. Identifying potential customers within the client organization and set up meetings with the decision makers.
• Ensure that email and telephone enquiries are responded to promptly within 24 hours.
• Daily showroom walkthrough to attach price tags to all items. Update showroom stock movement records daily.
• Negotiating and advising on pricing for customer requests. Presenting new products and other services, building new and enhancing existing relationships. Visit clients’ sites as may be required (before commencement of projects, during installation and after installation for resolutions and sign off).
• Work with the Production, Procurement and Store teams to ensure customer orders are met. Follow up with customers on order delivered to ensure clients satisfaction.
• Attend industry functions, such as exhibitions, conferences, workshops, and provide feedback and information on market and creative trends.
• Present to and consult with the senior management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Submission of weekly progress reports and ensuring all data reported are accurate.
• Identify emerging markets and market shifts while being fully aware of new products and competitors’ status Build and promote strong, long-lasting customer relationships by partnering with customers and understanding their needs.

Requirements / Education

• A Degree in Marketing, Communications, Social Sciences, or Business Administration.
• Minimum of 2 years work experience.
• Previous experience in a sales and customer service role.
• In-depth knowledge of furniture industry and current trends (Market Knowledge).
• Excellent social skills Ability to handle pressure and meet deadlines.
• Experience working as customer representative/showroom Manager in a furniture or an interior decoration company is key.

Application Closing Date
10th March, 2022.